Service Advisor - Exeter, United Kingdom - The Solution Automotive Recruitment

The Solution Automotive Recruitment
The Solution Automotive Recruitment
Verified Company
Exeter, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description
Job reference number- JA1391R- Job Type- Full time- Location- Exeter, Devon, England- Salary- £26500-£33500 per annum
Job description:

Vacancy - Service Advisor - Exeter Area


An exciting opportunity has arisen for dynamic and highly motivated Service Advisor to join our client's busy aftersales team at their prestige franchised main dealer in the Exeter area.

Basic - 26.5k
Realistic OTE - 33.5k (uncapped)

Mon - Fri - 8.00am - 6.00pm (with rota'd early finishes - 1 x 4.30pm, 2 x 5.30pm, 2 x 6pm)
Sats - 8.00am - 1.00pm (1 in 5)


Main tasks and responsibilities:

  • Responsible for prioritising customer requirements throughout the service operation
  • To ensure every opportunity is met to achieve customer 'Fix First Visit'
  • Primary focus being upselling additional work and add ons
  • Monitors workshop loading, ensuring continuity to maximise productivity
  • Allocates the flow of work into the workshop, maximising available resources
  • Manages the standard and quality of technical information
  • Ensures that the authorisation of warranty and goodwill meets the manufacturers recommendations

About you:

  • Previous service/sales experience within the Motor industrial (Desirable)
  • Proven sales track record, transferable skills from other sectors will be considered
  • Experience of a customer focused environment
  • Specialist/ technical product knowledge
  • Admin and IT Skills

Benefits:


  • 25 Days holiday (plus bank holidays)
  • Bonus scheme
  • Car Benefit Scheme
  • Scottish Widows Salary sacrifice Pension Scheme available
  • Employee Assistance Programme
  • Benefits Hub with 1,000s of amazing deals on all brands employees love
  • Life Assurance
  • Enhanced sick pay
  • Excellent training and support
  • Career progression
  • Aspiring Managers programme
  • Cycle to work scheme
  • Eye care vouchers
  • Long service awards


Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.


Job SkillS:

Customer, Service Advisor, Aftersales
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