Home Based Telephone Market Research Interviewer - London, United Kingdom - IpsosmoriTelephone

Description

About The Role:

Join Our Team of Telephone Interviewers - Work from Home


About the Role:
Ipsos is seeking enthusiastic individuals to join our team as Telephone Interviewers on a casual basis.

In this flexible, work-from-home role,you'll conduct market research surveys, engaging with the public and businesses on a variety of interesting topics.

We offer a casual work environment where you choose your own hours and shifts, making it easy to balance work with other commitments.

What You'll Do:

• Conduct telephone interviews using your own computer and internet connection
• Engage participants in a confident and polite manner.
• Accurately gather information following provided scripts and questionnaires.
• Ensure responses are unbiased and meet project specifications.
• Provide a positive interview experience, acting as an ambassador for Ipsos and our clients.

What You'll Need:

• Excellent communication, interpersonal, and time management skills.
• Basic computer skills.
• A professional and patient demeanor.
• A laptop/PC (Windows 10 or above) with a working camera for training and briefing.
• A compatible USB headset with a microphone.
• A reliable, highspeed internet connection.
• A quiet, private workspace.

Benefits:

• Competitive Pay: £11.50 per hour, plus holiday pay.
• Flexibility: Casual work basis you set your own schedule and work the hours that suit you.
• Variety: Enjoy diverse and engaging projects.
• Support: Receive comprehensive training and ongoing coaching.
• Growth: Potential for career progression within Ipsos.
• Suitable for Tier 4 Student Visa Holders.

Training:

• Four weeks of paid training (£11.50 per hour).
• Mandatory set shifts (up to 20 hours per week) for the initial training period, including a mix of mornings, afternoons, evenings, and weekends.
• Remote webinarbased training with detailed feedback and support.

About The Company:

About Ipsos

Ipsos is a global leader in market research and proud to be in The Times Top 50 Employers for Gender Equality in 2023.

We're driven by a passion for understanding people—their thoughts, feelings, motivations, and behaviors.

This understanding allows us to provide our clients with the actionable insights they need to make informed decisions and drive growth.

From shaping public policy to optimizing customer experiences, our work spans a diverse range of sectors.

We delve into social and public policy issues, gathering data and evidence to provide insights, analysis, and recommendations that contribute to positive outcomes.

Our Edinburgh contact center is always buzzing with a variety of fascinating projects.

For example, we collaborate with major banking clients to conduct customer satisfaction studies, gather insights from media panels that track public habits, and support national employment helplines.

While we're perhaps best known for our industry-leading political opinion polls, which we have been conducting since the 1970s, including exciting work to come around the General Election in July 2024, our expertise extends far beyond.

We partner with major players in banking, media, and beyond, as well as the public sector and government, delivering key insights on everything from customer satisfaction to public perception.