Full Time Administrator - Newport, United Kingdom - Atlas FM

Atlas FM

Verified Company

Newport, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

Would you like to play a key role in a thriving company? Are you looking for a challenge?

Are you who we are looking for?

Are you conscientious? Atlas want to provide their clients and their employees the best possible service. If you are someone that can provide excellent customer service and look to resolve issues with speed and accuracy, we would love to hear from you

What we are offering;

Starting Salary £24,000
12 hour shifts. 2days, 2 nights 4 days off Shift Pattern (night shifts begin after your induction on day shifts).
Free onsite parking
28 paid days holiday per year
What makes this job amazing?
Full learning and support from Atlas.
Learning and development lead by you: support in areas you like or want to learn more about.
The ability to progress your career within Atlas.
The opportunity to work amongst people who value and support each other, achieving remarkable results.
Wrkit our employee benefits programme which helps you financially whilst maintaining a healthy lifestyle whilst you work (access to high street discounts, online training, home workouts and mindfulness classes, feedback surveys to tell us how you are finding your work and much more).

Skills required;

General Computer Skills.
Excellent Communications skills, written and verbal.
Willingness to learn on the job.

Overview of Responsibilities, Duties & Requirements

You will play a key part in the Atlas Support Team, responsible for ensuring the smooth delivery of our contracted services and supporting our field-based cleaning.

You will need a friendly, calm, and professional manner when dealing with colleagues and customers.

Your team will need to be able to rely on you, so excellent communication skills and attention to detail will be essential, along with good computer literacy, and an ability to work under pressure.

Key Responsibilities & Duties;

Allocation/scheduling operatives using Time and Attendance systems (training will be provided).
Quality Audits, Tracking and management.
Answering employee and client queries, helping to resolve issues.
Support with clients who provide negative feedback.
Supporting client reporting requirements.
Reactive calls and periodic management.
Management and coordination of reactive mobile cleaning technicians.
Overall client and staff issue/general enquiry management.
General administration duties to meet the needs of the business.
Supporting other departments in daytoday operations.
We will give you the training you need to succeed.

Teamwork:

Share ideas and learning with other team members.
Offer encouragement and assistance to colleagues.
Communicate openly and effectively.
Committed and reliable.
Work with the team towards our common goal of always striving for excellence.

Working Hours

We operate a 24/7 365-day Support Service Desk for the Company which supports colleagues, and clients.

To achieve this, we operate a 4/4 shift pattern consisting of 2 x days shifts 2 x night shifts and 4 x days off.

Annual leave of 20 days + 8 bank holidays.

About Atlas

Our Purpose - To create Happiness

We approach work and life with a sense of fun, optimism, and belief, and strive to have a positive impact on the world around us.

We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

We are changing the way cleaning companies work - we ensure our people feel empowered in their workspaces and well listened to by their supervisors and managers.

We have over 50 different nationalities making up our teams.

In total we have 5,300 sites we look after and 8,600 employees across the country who work in a united, energetic rhythm.

Each local team shares a mission:
owning the spaces to deliver a wow-factor for their community. We take a people-first approach, and this starts with recruiting fairly, diversely, and kindly.

The days and hours:
Monday - Friday 13:00 - 16:00

Hourly Rate - £13.00

Address:
Aldermaston, Reading RG7 4PR

Atlas FM are looking to recruit new team members

We are looking to recruit a Cleaner at our client's premises.

We are looking for someone who wants to make a difference in their working environment and feel proud about the work they do.

If this sounds like you, we'd love to hear from you

About Atlas

Our Purpose - To create Happiness

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us.

We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

We're changing the way cleaning companies work - we ensure our people feel empowered in their workspaces and well listened to by their supervisors and managers.

We have over 50 different nationalities making up our teams. In total we have 5,300 sites we look after and 8,600 employees across