Business & Performance Support Officer - Poole, United Kingdom - Dorset HealthCare University NHS Foundation Trust

Dorset HealthCare University NHS Foundation Trust
Dorset HealthCare University NHS Foundation Trust
Verified Company
Poole, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for an exceptional individual to join our high performing, fast paced, Business & Performance Team to provide performance and service improvement business support for Integrated Community Health Services.


The Support Offer role within the Business & Performance Department will see you working as part of a unique team spanning corporate and operational services who are responsible for developing, reporting & monitoring compliance against all Key Performance Indicators (KPI's)/metrics to evidence effective use of resources across multi-million-pound contract management processes.

To achieve this, you will be working in support of the Performance Managers and assist the Service Improvement Managers take forward their programme of works to identify, review, and implement performance processes.

Key elements individuals require for this role include,

  • Project Management experience with a track record of delivery ideally within a health care setting in particular process and data flow mapping
  • Experience of coordinating conflicting priorities/workloads meeting deadlines
  • Proven record of effective organisation and documentation/record keeping
  • Knowledge/ previous experience of the principles of NHS Contract performance monitoring
  • Ability to interpret complex data to help services see where improvements can be made


This is an important role that sits within the Trusts Corporate structure but is very much an operational interfacing role.

Excellent communication skills and the ability to develop and sustain relationships are a must as well as a sense of humour and flexible approach.

As a member of the Business and Performance team you will be an ambassador for the department, and it is essential you are able to build and maintain excellent working relationships with a wide range of people.


At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services.

We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019.

It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.

Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.


Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people.

We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity.

We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.


Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know.

And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

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