Customer Service Advisor - Nairn, United Kingdom - Watt Light Ltd

Description

Job Overview:
We are seeking a Customer Service Representative to join our team.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

This is an excellent opportunity to join a dynamic team in the financial services industry.


Duties:

• Analyze customer inquiries and provide accurate and timely responses
• Assist customers with account inquiries, product information, and issue resolution
• Process customer orders, returns, and exchanges
• Collaborate with internal teams to resolve complex customer issues
• Provide product recommendations and upsell opportunities to customers

Qualifications:

• Previous experience in customer service or a related field preferred
• Excellent communication skills, both written and verbal
• Strong problemsolving abilities and attention to detail
• Knowledge of quickbooks is a plus
• Ability to multitask and prioritize tasks effectively

We offer competitive rates of pay based on experience, with regular reviews.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Please note that all positions at our company are paid positions.


Salary:
£9.50-£12.50 per hour

Expected hours: 37.5 per week


Benefits:

• Company pension

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (preferred)

Work Location:
In person


Reference ID:
Watt Light Ltd