IT Support Engineer - Oxford, United Kingdom - SR2

SR2
SR2
Verified Company
Oxford, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

IT Support Engineer

Oxfordshire | £30,000 - £40,000 | On-Site/Hybrid Working

Who will you be working for?
This is an amazing opportunity to join a tech for good that is making revolutionary technology and making a difference in the world ?


They are based in Oxford and have recently opened offices internationally and you'll be joining at a truly exciting time.

As they enter their scale-up phase, you will have the opportunity to play a big part in their growth knowing that what you're contributingto is for the betterment of society.

Their technology continues to revolutionise countless industries from scientific research, medical, agriculture, epidemiology, environmental + loads more They also work with the biggest companies and universities aroundthe world and have a growing customer base.


What you'll be doing:

Provide IT support and systems management across various teams in the UK and internationally. Maintain existing systems and infrastructure and identify opportunities for improvements and automation.


The Details:


  • Be the goto technical support to internal and external customers
  • Troubleshooting and resolving technical issues such as hardware failures, bugs etc.
  • Documenting and tracking technical issues
  • Collaborating with other teams throughout the business such as software developers, senior technicians, network administrators
  • Working closely with the IT manager to ensure all systems and accounts remain compliant with employee local laws and regulations.
  • Managing an admin system for internal platforms and securely accessing it to add and remove users.

Required Skills:


  • Troubleshooting enduser technical issues
  • Windows / MacOS / iOS life cycle management
  • Directory management either Google Workspace (GSuite) / Azure AD / Okta

What we are looking for:


Ideally, you will have around 2+ years' experience in a similar role and you're looking to take a step up in your career.

You'll be inquisitive, have the desire to learn and grow, you can think on your feet, take initiative and be motivated We are a superfriendly bunch and we're passionate about what we do, we'd like to work with like-minded people.

As long as you're friendly, we'd love to chat with you ??


Benefits:


  • Competitive salary
  • 28 days holiday + bank holidays
  • 4 wellbeing days per year
  • Amazing onboarding and training
  • Flexible working
  • Private healthcare and life insurance
  • Routes to grow and progress
  • Cycle to work scheme
  • Regular social events

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