Sales Support Executive - Newport, United Kingdom - Synergie

Synergie

Verified Company

Newport, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:
Sales Support Executive

Hours:
Mon to Fri, 9am - 5:30

Salary:
£25,000 - £30,000

Location:
Newport

The Sales Support team are key facilitators in the sales process and will be responsible for carrying out essential administration tasks in support of the wider sales team.

The role requires a high degree of versatility, the ability to work under pressure,and a passion for interaction with customers, suppliers, and other internal departments.

Key responsibilities:

Create and maintain customer information in the SysGroup CRM system, including but not limited to
Accounts, Contacts, Opportunities, Quotes, Contracts, and Activities
Management of the SysGroup internal, and managed customer, renewal processes
Assist the wider sales team with their opportunity pipelines, quotes and contracts where required
Work with suppliers to obtain competitive pricing to maximise profit on the provision of SysGroup goods and services
Raise customer quotes and orders for onetime orders and contractual items
Create and maintain monthly/quarterly customer reports
Maintain the highest levels of personal and professional behaviour in the workplace

Key requirements:

Graduate calibre with at least 23 years' experience in Sales administration, ideally within a managed IT services organisation
Experience of the entire sales process, and able to demonstrate strong commercial awareness, with a passion for customer service
Experience with a Customer Relationship Management system and general Microsoft Office skills are essential
Knowledge of Managed and Hosted IT Services would be ideal, but not essential, though a general interest in technology is likely to be an advantage

Teamwork:
Willingness to cooperate and work collaboratively toward solutions that generally benefit all involved parties to accomplish company objectives

Adaptability:
Responds to change with a positive attitude and a willingness to learn new ways, or adjust style as appropriate, based on the needs of the situation

Initiative:
Do more than is required or expected in the job; things that no one has requested that will improve or enhance our clients processes or customer experience

Communication:
Able to effectively transfer thoughts and expresses ideas orally or verbally in individual or group situations, and able to build and maintain relationships

Attention to detail:
Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small

Commercial awareness:
Recognise the need for efficiency and cost effectiveness as well as meeting customer needs

Professionalism:
You represent our client and should demonstrate our clients Values and Behaviours

Dedication:
Must be committed to achieving their set objectives to enable SysGroup to reach company goals

Continuous learning:
Demonstrate an eagerness to acquire necessary technical knowledge, skills, and judgment to accomplish results or serve a customer's needs effectively

Reliability:
Demonstrate a high level of dependability in all aspects of the job

Role benefits: