Service Advisor - Southend-on-Sea, United Kingdom - Jago Consultants

Jago Consultants
Jago Consultants
Verified Company
Southend-on-Sea, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We are working with a Prestige Car Dealership in Southend, Essex, who are actively looking for a Service Advisor to join their friendly team.

Service Advisor Duties include:


  • Meeting and greeting customers in a friendly and courteous manner throughout the day.
  • Booking vehicles into the technical workshop.
  • Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
  • Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
  • Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
  • Adopting a sales approach regarding upsell.
  • Maintaining good housekeeping standards and orderly administration of your work.

About our requirements

  • Customer awareness.
  • Ability to work to deadlines and targets.
  • Strong teamwork skills.
  • Confident and professional communication skills.
  • Full driving license

Salary - £23,000 Basic OTE £33,000

Hours:

Monday - Friday 8.00am - 6.00pm and 1 in 4 Saturdays 8.30am - 5.00pm




JOB REF:
8432

Salary:
£23,000.00-£33,000.00 per year


Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Work Location:
One location

Reference ID: 8432
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