Apprentice Administrator - Leeds, United Kingdom - Xtol Development Services LTD

Xtol Development Services LTD

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ROLE PROFILE

Apprentice Administrator

Purpose:

To meet the strategic objectives and service targets for XBM Limited
To be an ambassador for the company when dealing with our customers
To ensure the department is profitable and efficient, meeting the service levels required by the company

Key responsibilities:

To achieve the service levels in accordance with your department's targets

To reconcile purchase orders and invoices, ensuring correct payments are actioned

To keep all database systems updated and correct, ensuring that customers are charged correctly for services provided

To complete all administrative and lease filing and scanning to Live -drive

To provide administrative support and guidance to XBM staff and customers

To maintain both Vantage and Live-drive databases as directed by the company standard

To be involved in XBM projects as and when requested

To support the Lease team in adding contracts to Vantage and contract checking, ensuring customers are being charged correctly.

To assist in the monthly billing process as and when required.

To support the Directors and the senior management team in ensuring the company core values are implemented at all times

Competencies
Have an effective and efficient telephone manner, and be able to communicate effectively with customers.
Have effective organizational and time management skills
Follow customer service department and health and safety procedures and share new and existing best practices with colleagues

Department Key Performance Indicators (KPI's)
All filing and scanning complete with a clear desk by end of play Friday

Activation of service contracts uploaded into Vantage within 5 working days

Key skills and behaviours

Good time management
Planning and Preparation
Strong Communicator

Self-motivated

Independent thought processing
Flexible
Proactive
Personal goal setting
Results Driven

Salary:
From £14,206.40 per year

Benefits;

Company events
Company pension
Free parking
Onsite parking

Schedule:

Monday to Friday

Ability to commute/relocate:

Leeds: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

You will be competing a Business Admin Level 3 qualification and receive full training on site from both a qualified tutor and the organisation.

Salary:
From £14,206.40 per year

Benefits: