Inco Me Officer - Lewisham, United Kingdom - Service Care

Service Care
Service Care
Verified Company
Lewisham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are currently working with a HA based in South West London.


This is an interim contract to start asap and is initially going to run for 5 months with a view to extension.

The role is Hybrid and the hiring managers discretion.

To provide an effective people focused income collection service to maximise income and minimise rent arrears of esidents.


Responsibilities:


  • Effectively and proactively, manage a case load of rent accounts, ensuring rental income is maximised whilst supporting residents to sustain their tenancies.
  • Engage proactively with residents, over the phone, visiting them at home or conducting office interviews.
  • Support residents to maximise their income by providing advice and assistance to ensure they are not financially excluded.
  • Represent resident in possession proceedings at County Courts.

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