Inco Me Officer - Lewisham, United Kingdom - Service Care
Description
We are currently working with a HA based in South West London.
This is an interim contract to start asap and is initially going to run for 5 months with a view to extension.
To provide an effective people focused income collection service to maximise income and minimise rent arrears of esidents.
Responsibilities:
- Effectively and proactively, manage a case load of rent accounts, ensuring rental income is maximised whilst supporting residents to sustain their tenancies.
- Engage proactively with residents, over the phone, visiting them at home or conducting office interviews.
- Support residents to maximise their income by providing advice and assistance to ensure they are not financially excluded.
- Represent resident in possession proceedings at County Courts.
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