Former Tenant Arrears Assistant - Burton-On-Trent DE BL
Only for registered members Burton-On-Trent DE BL, United Kingdom
3 weeks ago
Job summary
The successful candidate will provide high quality administrative support to the Income Team to ensure effective rent and arrears collection.Responsibilities
* Helping to maintain accurate rent accounts.* Liaising with external agencies and customer representatives as necessary.* Prepare standard letters, notices, rent statements and correspondence related to former tenant arrears.* Handle routine tenant enquiries about balances, payment methods, and account queries by phone, email,,or in writing *
Job description
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We are looking for an approachable innovative enthusiastic individual who shares our commitment to community involvement providing a high standard of customer service.The role will be responsible for managing patch-based accounts up to eviction stage through the arrears recovery ...
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