Customer Service Advisor - Mansfield, United Kingdom - Turner Fox Recruitment
Description
Customer Service Advisorc£19, £21,000
Mansfield
Monday - Friday pm
We have great opportunity for an experienced customer service advisor to work for our lovely client in the Mansfield area.
The role of customer service advisor will involve:
- Receiving inbound calls from customers answering queries, providing feedback
- Dealing with low level complaints and updating customers with outcome
- Offering advice on products and services
- Following up with customers to ensure an excellent customer journey and experience
- Use of internal CRM Systems and MS Office
- Previous call centre or telephonebased customer service experience
- Excellent customer service skills
- Use of MS Office
INDHP
Key words for this vacancy - customer service / call centre / customer coordinator / customer account manager / customer contact agent / customer advisor / customer service executive
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