Store to Home Administrator - Chester, United Kingdom - B&Q
Description
About the role
Store to Home Administrator
Full time 36.75 hours per week / Part time 23.75 hours per week
Permanent Contract
UK Notional hourly rate £11.85 per hour (Inclusive of an 0.54p per hour, store specific location allowance)
Shifts available Monday - Sunday (24hr operation - additional £1.50 per hour between 10pm and 5am)
B&Q Chester
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Colleagues under 18 are not permitted to work between 10pm-6am**Heavy lifting and electrical vehcicle training may be required.
We believe anyone can improve their home to make life better.
Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love.
Join us as a Store to Home Administrator and you'll be a big part of this.Key responsibilities
You'll create a brilliant experience for every local customer who orders our products online.
Working within our Store to Home delivery hub, you'll be collaborating with your hub team to process online orders, manage stock, maintain an accurate database of products and delivery schedules - plus you'll be supporting colleagues across your store to answer customer queries.
In short, you'll make sure our online customer experience and delivery service is the best it can be.Required skills & experience
A brilliant organiser, problem solver and communicator, you'll feel right at home with us as you'll be working closely with colleagues and most importantly, our customers.
You'll be happy to expand your skills by using new technology and learning new ways of working and you're flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are.
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities
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You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more We also provide generous breaks to make sure you're refreshed and able to perform at your best.
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