Groups and Activities Organiser - Brighton and Hove, United Kingdom - Castle School of English

Description

Groups and activities Organiser
Castle School of English is recruiting a motivated and well organised Groups and activities Organiser to join the team.

We are looking for an enthusiastic person who loves working as part of a team and has a positive attitude.

The Role

This job would suit a person who has good people skills and a good level of English (at least C1).

Administration duties:

Registration/Enrolment

• To provide prospective students with the appropriate forms and documents.
• Manage customer service/ administrative service feedback for groups(initial /final).
• Assist with student induction.
• Entering new student information data on our administration system.

Office

• Assist with student support/ welfare.
• Inform the Centre Manager if any duties cannot be performed, explain the problem and provide at least one possible solution.
• Recruit and train activity leaders as deemed appropriate.

Customer Support

• Help/cover front desk when needed.
• Have the emergency phone on a rota basis.

Groups and activities organiser:

• Point of contact for group teachers and group leaders
• Oversee organisation of accommodation for group students and group leaders
• Arrange group transfers and taxis
• Organise group programme
• Organise all year round programme and promote it
• Ensure the DOS is aware of special course content where necessary (ie. special requests for career development workshops etc.)
• Actively investigate potential areas of growth within the groups department (internships, company visits) and implementation of additional viable projects
• Keep a record of costing for groups
• Assist the Customer Support Manager with quotes and pricing

Qualifications and Skills

• Ability to work well in a team.
• Capable of using your own initiative.
• Ability to manage a heavy workload.
• Excellent communication skills.
• Ability to remain calm under pressure.
• Minimum of 2 administration experience.
• Excellent computer skills.
• DBS clearance.
• Demonstrate a positive attitude.
• You should have excellent customer service, accurate and efficient data entry skills and excellent organisational skills.

Desirable but not essential

• Experience of working with children/teenagers between the age of 12 and 1
• Experience working in a language school.
• Current valid First Aid certificate.
• DBS check.
• Child Protection training.
• Experience of working in a similar environment.
• Good knowledge of IT.

Personal Qualities

• Kind
• Organised
• Assertive
• Professional

Education

• Bachelor's (preferred)
  Language:
• Knowledge of other languages is preferred.

Conditions

• All references will be followed up and all gaps in CVs must be explained satisfactorily.
• Reference requests will ask specifically whether there is any reason that they should not be employed in situations where they have responsibility for, or substantial access to, persons under 18.

Proof of identity and qualifications will be required.

Pay depending on experience.


Job Types:
Part-time, Permanent


Pay:
£12.00-£14.00 per hour


Expected hours:
per week


Benefits:

• Company pension

Schedule:

• Monday to Friday
• Overtime

Work Location:
In person

Expected start date: 27/05/2024