Neighbourhood Officer - Brixton, United Kingdom - The Hyde Group

The Hyde Group
The Hyde Group
Verified Company
Brixton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Brixton

Up to £37,000 plus paid business mileage
Hyde is looking to recruit several Neighbourhood Officers.


As part of Hyde's commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.


The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.


Responsibilities

  • Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
  • Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
  • Provide a proactive frontline service to customers.
  • Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
  • Responsible for the delivery of operational tasks from the fire safety and building safety legislation across inscope buildings.
  • Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
  • Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
  • Maintain accurate records, documentation, and databases related to property management activities.
  • Monitor and evaluate the performance of safetyrelated contracts and service providers, ensuring high standards of service delivery.

Essential Qualifications and Skills

  • Previous experience within a sitebased Neighbourhood or Housing position.
  • Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
  • Excellent communication and interpersonal skills for effective stakeholder engagement.
  • Attention to detail and ability to maintain accurate documentation.
  • Problemsolving skills to address maintenance and tenancy issues.

Benefits

  • Great holidays
  • Volunteering days off
  • 35 hour working week (95)
  • A fantastic pension
  • Life insurance
  • Cashback on healthcare
  • Shopping discounts


Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative.

Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.


Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

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