Learner Support Mentor - London, United Kingdom - LMP Group
Description
Job Purpose
You will be responsible for delivering and supporting an outstanding learning experience for AEB learners within the employability division, including the provision of pastoral care & support, and additional learning support [ALS].
You will provide quality additional learning support services which meet the needs of each individual learner, and which maximises retention, potential and achievement on any of our programmes.
Responsibilities [The below listed tasks/responsibilities are not exhaustive: ]Administrative & Strategy
Support with attendance monitoring including carrying out engagement calls.
Maintain accurate records in line with funding requirements on relevant systems.
Create and maintain a library of up to date, relevant and meaningful resources to support tutors and learners to achieve success.
Produce a detailed monthly report to the ALS Manager relating to the current portfolio of learners who are accessing ALS or pastoral support.
Ensure quality learning support service is delivered to learners requiring additional learning support.
Provide pastoral support for selected learners ensuring their physical and emotional welfare if supported.
Carry out regular support reviews with learners [and employers where appropriate] to track progress towards timely completion.
Support and prepare learners to achieve their learning outcomes by providing guidance, support, and signposting.
Provide ongoing information, advice, and guidance with learners to assist them in reaching their aspirations and goals.
Work with the Operational Support Administrators to ensure excellent levels of compliance associated with any LSF claim.
Attend support meetings with learners, employers, and tutors to provide pastoral or learning support needs/ adjustments where applicable.
Liaise where appropriate with the Safeguarding team.
Training & Compliance
Keep up to date with SEND and ALS guidance and legislation where applicable.
Person Specification
Qualifications:
Level 3 Safeguarding (if not held, this will be provided)
Up to date GDPR training (If not held this will be provided)
Experience
Experience of managing student support in the areas of, pastoral care, and additional learning support
Experience of managing and developing provision to ensure it is run efficiently and effectively
Be able to conduct assessments and analyse results to design a meaningful ASL support package.
Ideally, two years' experience of working in an education training and development environment.
Ideally, one years' experience within a pastoral/ ALS/ SEN role
Previous experience of designing ALS support packages or sign posting
Knowledge & Skills
Good IT skills and the ability to analyse data
Strong communication skills, with the ability to work with a wide range of learners.
Self-drive and motivated
Excellent team skills
The ability to inspire, enthuse and motivate learners and colleagues.
Good organisational skills, being able to prioritise workloads and meet deadlines.
Ability to work under pressure.
Ability to build and maintain collaborative working arrangements with external agencies.
Knowledge of funding streams and funding requirements
Benefits:
Up to £28,000 per annum
25 days plus bank holidays, with 3 days 'free' days given back during December
Additional 1- day annual leave for every year of service, up to 30
HSF Health Care Plan
HSF Perk box
Pension Scheme
£150 referral scheme
Wellbeing initiatives
Volunteering Day
Confidentiality
The post holder must maintain the confidentiality of information about clients, staff and other LMP stakeholders.
Some work is of a confidential nature and information gained must not be communicated to other people except in the recognised course of duty.
The postholder must always meet the requirements of the General Data Regulation Act.Company Profile:
The LMP Group is made up of 3 separate companies but with a collective mission to inspire ambition. LMP provides opportunities and supports social change across the UK. The focus is on education and social impact; working together to bring about positive and sustainable development.
The companies include Let Me Play Ltd. which trades as LMP Education, Inspire ATA Ltd. and LMP Action C.I.C.
The various departments within these 3 companies serve schools, businesses and individuals across the UK through apprenticeships, traineeships, employability programmes, adult education, alternative education, enrichment and holiday camp programmes.
Let Me Play was established in 2004 and employs over 180 people across the UK.Confidentiality
The post holder must maintain the confidentiality of information about clients, staff and other LMP stakeholders. Some work is confidential, and information gained must not be communicated to other persons except in the recognised course
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