Banking Operations - London, United Kingdom - Arbuthnot Latham

Arbuthnot Latham

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

***An integral role in providing first class service to clients by ensuring the Payment and Treasury team becomes the bank wide centre of excellence for all client, investment and treasury payments.

To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.

This role is responsible for ensuring that all payments and treasury operations are fulfilled in line with procedures, service level agreements and with a high first time yield and provide support to the Senior Assistants and Team Leader, by way of, but not limited to:

Error reviewing
Procedure maintenance
Assisting with projects

Key Responsibilities:

Client Service

Keying all payments for Arbuthnot Latham clients and interbank including but not limited to CHAPS, Faster Payments, SWIFT, SEPA and treasury payments.
Investigate queries relating to all transactions
Monitor work items to ensure that SLA's are met with a view to exceeding them
Monitor the payment repair and exception queues
Client advices are generated and issued within SLA's

Operational Excellence/ Risk

Generate and deliver continuous improvement to processes to enhance client service
Efficient and accurate input of payments
Assist with testing for processes within the Banking and Treasury department
Ensure all operational guidelines are followed and maintained
Sanction checking inward and outward payments
Responsible for managing risks inherent to the role by diligently observing internal policies and procedures

People

Encourage team work within the direct Payments and Treasury Team and wider Banking Operations Teams

Finance

Reconcile all relevant suspense accounts and actively chase outstanding entries
Monitoring and liaising with Treasury team through the day positions Invoice checking
Key interfaces
Work closely with Private Banking Assistants, Private Banking Executives and the Treasury team.

Person Specification
***
Knowledge/Experience/Skills: