Emergency Floor Administrator - Torquay, United Kingdom - Torbay and South Devon NHS Foundation Trust
Description
An exciting opportunity has arisen across the Emergency Floor for Administrators.We are looking for enthusiastic ward clerk/receptionists to join the Emergency Floor.
This is an excellent opportunity for you to join a dynamic team who are responsible for providing administrative support across the Emergency Department Reception, Emergency Assessment Unit and Medical Receiving Unit.
You will be joining a motivated, dynamic team that operates 365 days a year providing reception/ward clerk cover 24 hours a day.
This post involves patient contact with front-line Emergency reception and ward clerk duties.
Accuracy and attention to detail are vital in this role, together with the ability to multi-task in a busy environment.
Within the department, full training will be provided as well as management support for career progression opportunities should they arise.
Health Careers |- To provide high quality administrative and reception support to ensure an effective and efficient service in line with Standard Operating Procedures.
- To support the Emergency Admin Team Leader to undertake change management.
- To be the first point of contact for all Emergency Patients and their relatives as they arrive in, or contact, the Emergency Department.
- To ensure that patients are treated with courtesy, dignity and respect.
- There are no responsibilities for line management of staff or budget control.
We have a large admin team working across the Emergency Floor, which includes the Emergency Department, Medical Receiving Unit, Emergency Assessment Unit and Hospital at Night, to maintain excellent patient care and customer service along with our clinical colleagues.
- To ensure patients are received and processed in line with key performance indicators, ensuring accuracy and a high level of data quality
- To use the relevant IT systems to register patients, record attendances, make appointments and transfer medical records as required
- Attend statutory, essential and mandatory training
- Use of Trust computer systems, ensuring patients are booked in accurately in a timely manner
More jobs from Torbay and South Devon NHS Foundation Trust
-
Postural Stability Support Worker
Torquay, United Kingdom - 1 week ago
-
Receptionist / Administrative Assistant
Torbay, United Kingdom - 2 weeks ago
-
Clinical Skills Tutor
Torquay, United Kingdom - 2 weeks ago
-
Court of Protection Finance Visiting Officer
Torquay, United Kingdom - 1 week ago
-
Paediatric Psychologist/Psychological Therapist
Torquay, Devon, United Kingdom - 1 week ago
-
Senior Medical Examiner Officer
Torquay, United Kingdom - 2 weeks ago