Community Lead - London, United Kingdom - Starknet Foundation

Tom O´Connor

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Tom O´Connor

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Description

Responsibilities:


  • Leadership: build and lead a high performance Community Management team.
  • Community Building: nurture a vibrant and engaged Starknet Community. Drive efforts that attract & onboard new members and support existing ones.
  • Engagement: encourage and facilitate discussions, debates, and knowledge sharing among community members. Organize events, workshops, and webinars to keep the community engaged.
  • Communication: serve as the mouthpiece for the community, providing open & transparent communication that fosters trust and participation. Understand the community's needs and pain points, provide updates, help to address issues & answer questions, and connect to resources.
  • Moderation: moderate community channels (ie: Telegram, Discord) to ensure a respectful and inclusive environment, and mitigate against spam, trolls, and inappropriate behavior.
  • Content Creation: create and share content that educates and informs the Starknet community, including blog posts, newsletters, videos, and social media content.
  • Support: understand the issues & technical hurdles community members experience and liaise with other internal teams to unblock and support them, as well as integrate community feedback into future products/features/programs. Also help to amplify & evangelize great work being done within the community that can serve as an example for others.
  • Analytics and Reporting: monitor and analyze community engagement metrics, such as user activity, sentiment, and growth. Provide regular reports and insights that will drive the Foundation's decision making.

Requirements:


  • Accomplished technical Marketer and people manager, with 8+ years of relevant experience specifically centered around working with developer ecosystems and web3 communities.
  • Deep understanding and successful track record engaging, supporting, and building with web3 communities.
  • Strong technical aptitude enabling you to understand the needs & questions of devs and provide the necessary training, resourcing, support.
  • Proficient across online channels and forums with the ability to meet community members where they are, build trust, and foster strong relationships.
  • Strategic thinker with a handson approach to marketing tactics and execution, with the ability to contribute as well as lead a team around a comprehensive Community strategy.
  • Excellent communication & interpersonal skills and extremely sound judgment allowing you to simultaneously serve as a spokesperson for the Foundation and moderator of the community.
  • Substantial working understanding of blockchain technologies (Ethereum, Layer 2 scaling solutions, DeFi) with the capability of communicating with both technical & nontechnical audiences.
  • Adept at driving marketing strategies that target & engage different developer communities and a strong point of view on how to achieve this for Starknet.

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