Operations Supervisor, Contact Centre - United Kingdom

We are seeking an experienced Contact Centre & Complaints Remediation Manager to design,mobilise,and lead a large-scale complaints remediation operation for a major UK banking engagement. · This role will take full ownership of a multi-site operation, managing UK-based customer-f ...

We're a market leader in the UK and Ireland offering insurance premium finance and a range of annually charged services including tax, regulatory fees, sports seasons tickets and school fees. · Our contact centre is at the heart of our customer service operations, and we are look ...

We are looking for exceptional individuals to join our high performing contact centre, · providing expert support to members of the medical and dental professions. · Their members range from medical students just beginning their careers to senior consultants, · and they expect an ...

As a Customer Experience & Digital Transformation Sales Leader for Capgemini's Intelligent Customer Operations practice, you will be responsible for creating and closing sales pipelines of customer solutions that support the extensive growth of the practice within Business Servic ...

Capgemini is a global business and technology transformation partner... · As a Customer Experience & Digital Transformation Sales Leader... · ...

+Job summary · Are you looking to develop your customer service skills at one of the world's most iconic venues? · +Lead the day‑to‑day operations of The O2 Contact Centre, including the Accessible Booking Line and Zendesk inbox. · Suport , coach and develop the Contact Centre te ...

As Customer Experience & Digital Transformation Sales Leader at Capgemini you will be responsible for creating and developing sales pipeline of customer solutions to support the growth of Intelligent Customer Operations Practice within Business Services. · ...

Notting Hill Genesis is seeking a Contact Centre Trainer to support our growing team. As a CSC Trainer, you'll design and deliver high-quality training and resources for our contact centre colleagues. · ...

Join the Guest Experience team and help shape unforgettable moments for millions of visitors.At The O2, we're all about delivering exceptional experiences — every guest, every time. · ...

Contact Centre Advisor for a not-for-profit, member-owned entity dedicated to supporting healthcare professionals across the UK. Providing expert support to members of the medical and dental professions. ...

We're a market leader in the UK and Ireland offering insurance premium finance and a range of annually charged services including tax, regulatory fees, sports seasons tickets and school fees. We're dedicated to providing exceptional customer experiences. · ...

We are seeking a Contact Centre Trainer to support our growing team. · Design and deliver induction programmes, technical systems training, and customer experience skills sessions. · Provide in-the-moment coaching through floor-walking, call listening, and targeted feedback. · ...

We are seeking an experienced Contact Centre Manager to lead our Patient Triage team at London Bridge. · This isn't just another Contact Centre job - it's a leadership role with purpose.Leading and supporting the contact centre team · Motivating staff, fostering a positive cultur ...

+Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent (Entry Level) and become a pivotal part of our dynamic team dedicated to revolutionizing the blockchain industry. · ...

The Housing Solutions Contact Centre Advisor is a key frontline role within Westminster City Councils Housing Solutions service. The post holder will act as the first point of contact for residents experiencing homelessness or at risk of homelessness, providing high-quality, empa ...

Join BLOCKCHAINOLOGY LTD as a Contact Centre Agent (Entry Level) and become a pivotal part of our dynamic team dedicated to revolutionizing the blockchain industry. · ...

We put people first. It's all about you. · We're excited to find great people for our Energy Customer Service Advisor roles. ...

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email ...

We are looking for an experienced customer-centric Contact Centre Manager to lead inspire and develop our team. · ...

We care for 75, · 000+ people across 9 sites in South East London, · supported by a team of 200+ clinicians and staff. · ...

We're looking for an Interim Contact Centre Manager – Repairs to oversee the day-to-day operation of our Customer Contact Centre.This role is critical in ensuring we deliver a digital-first, quality-focused, and fully compliant service across all channels, · while driving perform ...