Booking Coordinator - Whitstable, United Kingdom - Superior Healthcare

Superior Healthcare

Verified Company

Whitstable, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Superior Healthcare are seeking a Booking Coordinator to join our expanding agency team and to help support our clients across Kent.

Company Overview

Superior Healthcare is a leading recruiter of carers and nurses, providing dedicated staff to support Kent-based nursing and residential homes, private hospitals, schools and supported living.

The Role
Your focus will be ensuring the service operates effectively on a day-to-day basis. You will work closely with our field care team and clients to ensure they receive the best support available.

You will work towards growing the agency hours through building lasting relationships with clients and ensuring you meet their requirements.

Duties Include -

Ensuring calls are answered professionally and in a timely manner
Offering a high level of customer service and support to our field care team
Providing a responsive, effective outcome in recommendations
Filling shift requirements for all clients within a timely manner
Proactively obtaining our field care team's availability
Organising relevant training and CPD events
Effective communication ensuring a high service is maintained at all times
Account management of new and existing clients

Hours
Monday to Friday
9am - 5pm

Benefits
Working for a leading healthcare provider comes with its benefits:

Holiday pay
Company pension
Blue Light Card with access to 100's of discounts
Access to an employee assistance programme
Social events
Bonus via our refer a friend benefit scheme
Minimum 25 days annual leave, plus UK bank holidays and your birthday off
Commission scheme

What do we need from you?

You must be energetic, selfmotivated and confident
You will have an excellent telephone manner, be a proficient user of IT systems and an efficient administrator who is highly organised and be able to prioritise your workload
Have the ability to develop and maintain strong relationships with both our clients and Superior Healthcare team members
Previous experience of working in coordination, customer service/call centre role would be preferred but is not essential, as we provide induction training for all our staff
You must be calm in pressured situations with a commonsense approach

Ready to have a chat?
If you are interested in this position, please send your CV in the first instance. We look forward to hearing from you