Customer Service - London
Only for registered members London, United Kingdom
1 month ago
Job summary
We are a fast growing, pioneering and ethical business who take pride in sharing our delicious and super healthy range of gut-friendly products with the increasingly health-conscious UK consumer.
Responsibilities
- Manage the full Export process from the UK to the EU
- Maintain Export paperwork
- Support the EU Made to order process within SAP
- Manage customer orders for the Middle East and Discounters working closely with our 3PL
- Proactively managing customer communications regarding shortages and order management
- Master data management for EU customers as well as the Middle East & UK discounters, ensuring new delivery points and products are set up at our 3PL
- Resolve customer Claims
- Work effectively across the Ops / Supply team and be the voice of the customer in our Operations team.
- Build strong working relationships with Commercial teams
Job description
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