Team Administrator - Ilkeston, United Kingdom - Derbyshire Healthcare NHS Foundation Trust

Derbyshire Healthcare NHS Foundation Trust

Verified Company

Ilkeston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a fantastic opportunity for a full time Team Administrator within the busy and dynamic Erewash Adults Community Mental Health Team.

We are looking for a Team Administrator to support our wider team of clinicians and ensure the general, smooth running of our team admin function.

The role of Team Administrator is a challenging and varied post, supporting the day to day running of the Community Mental Health Team.

Responsibilities include answering 'phone calls, which could be from patients, staff members, care homes, social care or community organisations, amongst others.

'Phone calls must be triaged and passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.

Use of the Patient Record is key to the role, where referrals are inputted, paperwork is uploaded, or patients are discharged from caseload.

You will also be responsible for inputting patient information, writing letters and supporting with waiting list management.

The Team Administrator also supports within many clinical and operational meetings, such as multi-disciplinary meetings, business meetings and/or profession-specific meetings.

As the Team Administrator, there are also responsibilities for the prioritisation and delegation of tasks, as well as supervision of other administration colleagues.

The job also requires data collection and production, compiling reports where necessary for management information, supporting both the team and the Trust, in ensuring we are meeting our population needs.

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust.

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Benefits include:

Commitment to flexible working where this is possible

27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service

Yearly appraisal and commitment to ongoing training

Generous NHS pension scheme

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our LGBT+ network, BAME Network and Christian Network

Health and wellbeing opportunities

Structured learning and development opportunities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.