Service Advisor - Peterborough, United Kingdom - City Group Recruitment Limited

Tom O´Connor

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Tom O´Connor

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Description
Service Advisor

Location :
Peterborough

Salary £ £28000

  • Quoting on repair work
  • Advise on estimated costs of repairs and work to be undertaken
  • Discussing work progress with the service engineers
  • Helping with the maintaining stock levels in service van for engineers
  • Communicating with engineers to assist the team with technical advice and guidance.
  • Ensure customers are aware of service and repair work required to their vehicles in a professional manner
  • Sell additional products as appropriate to customers' needs
  • Advise on timescales and collection arrangements
  • Produce job cards on inhouse computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

We are looking for:

  • Experience a similar role (would suit someone with vehicle knowledge from a Car/HGV or LGV background).
  • Excellent Microsoft Office skills
  • Clean driving licence
  • Ability to work under your own initiative to solve problems

What our client is offering:

  • Company profit share bonus scheme (minimum 1year service to qualify)
  • 29 days Holiday (including bank holidays)
  • Opportunity and encouragement to progress with the company.

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