Complex Care Support Worker - Gloucester, United Kingdom - Take Five Recruitment

Tom O´Connor

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Description
Job Introduction

We are currently seeking experienced Complex care Support Workers who are ready to make an immediate positive impact on people's lives in supported living and independent living settings.

As an integral part of our team, you will collaborate with healthcare professionals to provide essential support to vulnerable adults, assisting them with their daily tasks and activities.

In addition, the role of a Complex Care Support Worker may also involve periods of lone working and personal care.

You may also be responsible for providing care and support to individuals in their own homes, where you may be the sole healthcare professional present, and shared settings as part of a team.

Main Responsibilities
As a Complex Care Support Worker, you will undertake a challenging yet highly rewarding role. Building upon the main responsibilities of a Support Worker, this position entails additional responsibilities and greater accountability.

The following list outlines some of your key responsibilities while on assignment; however, it is not exhaustive:


  • Provide personcantered support and assistance to individuals with complex medical needs and challenging behaviours, ensuring their physical, emotional, and social wellbeing.
  • Monitor and administer medications as prescribed, following proper protocols and maintaining accurate records.
  • Assist with activities of daily living, including personal care, feeding, mobility, and household tasks, while promoting independence and selfcare skills.
  • Support individuals in accessing medical appointments, therapies, recreational activities, and community resources, fostering social inclusion and participation.
  • Respond effectively to challenging behaviours, using deescalation techniques, positive behaviour support strategies, prioritising the safety and wellbeing of all involved.
  • Document observations, progress notes, incident reports, and any significant changes in behaviour or health status, ensuring clear communication and continuity of care.
  • Collaborate with team members, including nurses, therapists, psychologists, and social workers, to provide holistic and coordinated support.
  • Participate in ongoing training, workshops, and professional development opportunities to enhance knowledge and skills in complex care, disability support, and behavioural management.
  • Uphold ethical standards, confidentiality, and respect for individual rights and dignity at all times, adhering to relevant policies, procedures, and regulatory requirements.
  • Be willing to work a minimum of 16 hours per week
  • Hold the necessary qualifications required for the role, such as 6 months experience, a Care Certificate or NVQ level 2 in HSC etc
  • Strong time management skills, ensuring efficient and effective task completion.
  • Strong understanding of complex medical conditions, disabilities, and behavioural challenges, with specific knowledge of Acquired Brain Injury, Multiple Sclerosis, Epilepsy, Autism, and Physical Disabilities.
  • Proficient in administering medications, both orally and via PEG, following care plans, and implementing behavioural support strategies.
  • Excellent communication and interpersonal skills, with the ability to build trusting relationships and effectively engage with individuals, families, and multidisciplinary teams.
  • Demonstrate our core values of honesty and reliability, acting with integrity and dependability.
  • Empathetic, personcantered approach, with a commitment to promoting independence, empowerment, and quality of life for individuals with diverse needs.
  • Thrive in a team environment, fostering a positive and supportive workplace culture.
  • Embrace a growth mindset, actively seeking opportunities for personal and professional development.
  • Uphold the highest ethical standards, maintaining client confidentiality and respecting professional boundaries.
  • Be organized and able to prioritize tasks effectively, adapting to changing needs and priorities.
  • Develop strong relationships with clients, promoting trust and collaboration.
  • Possess reliable transportation to the workplace, as some locations may not be easily accessible via public transportation.


If you are a compassionate and dedicated individual who meets these criteria, we invite you to join our team of exceptional Support Workers.

Together, we can make a positive impact on the well-being of those we care for.

About The Company

Take Five Healthcare is a trusted recruitment agency and training provider specializing in delivering temporary and permanent staffing solutions to the Health & Social Care sector.

With a strong presence in the Gloucestershire region since 2015, we have established an exceptional reputation.


As a family-run business, we hold true to genuine family values, with honesty and reliability forming the core of our operations.

We extend our support to various care and nursing homes, community care providers, hospices, supported living facilities, as well

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