Operations Administrator - Edinburgh, United Kingdom - Trackplot Ltd

Description

Trackplot is seeking an experienced Operations Administrator to ensure the smooth day to day running of the business.

• Are you an experienced Administrator who enjoys a varied role?
• Are you confident with technology?
• Do you want to make a real difference to a small, growing company?

Purpose of the role
In this role you will administer all commercial aspects including sales, marketing, customer support and office related duties.


Key responsibilities

• Act as the first point of contact dealing with customer queries, general administration and health and safety.
• Handle sales enquiries and sales documentation.
• Ensure that sales, marketing and customer databases are accurately updated in a timely manner.
• Administer orders to customers from registration, set up to shipping products and training administration.
• Sales forecasts and stock management.
• Lead list development.
• Upload marketing content on website, enewsletters and social media.
• Manage annual subscription renewals.
• Customer document and record management.
• Regular proactive contact with customers and collate feedback.
• Debtor management and liaison with finance.

Your skills

• 4 years or more administrative experience.
• Highly organised.
• Proactive.
• Technology literate.
• Excellent attention to detail.
• Flexible, adaptable.
• Ability to solve problems efficiently.
• Excellent verbal and written communication skills to effectively help customers.

About Trackplot
Established in 2009, Trackplot is a lone worker monitoring system designed for people who work alone outdoors.

Our purpose is to bring peace of mind, ensuring our customers' lone workers come home safe and well each day.

Job Types:
Full-time, Permanent


Salary:
£25,000.00-£30,000.00 per year


Benefits:

• Company pension
• Free parking
• Onsite parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Edinburgh: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 3 years (preferred)

Work Location:
One location

Application deadline: 10/02/2023