Trainee Office Based Estate Agent - Houghton Regis, United Kingdom - Connells Group

Connells Group

Verified Company

Houghton Regis, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Description

OTE:
£25,000, Uncapped Commission, Bonus and Incentives, Career Progression**The GEM Sales and Customer Service roles support the branch network through driving new customer acquisition and maximising missed opportunities across our estate agency KPI's. The roles are all telephone based and require all personnel to offer amazing customer service levels whilst cross-selling at all times where required.

What's in it for you?
This is a Full Time role with a competitive basic salary and uncapped commission earnings. You will receive annual bonus schemes. Our business is always expanding so tons of career progression and prospects. Bonus and Incentives available. Top achievers trips, reward nights. Internal trips and days out.

Main Responsibilities:

Act as a 'frontline' of communication for customers interacting with the estate agency brands within the Connells Group
Aim to deliver excellent customer service at all times by carefully listening to all customers requirements, maintaining accurate records of all communications and ensuring all necessary followup action is taken at the earliest opportunity
Liaising with local branches across the country to develop new business opportunities.
Book market appraisals, mortgage appointments and followup appointments for our estate agency branches
Deliver exceptional performance results at all times by aiming to exceed your key performance indicators (KPI's) at every opportunity

What you can bring to this position:

Preferably telesales or Customer Service experience
Be able to work to challenging targets and deadlines and to deliver when under pressure
Excellent communication skills both written and verbal with the ability to deal confidently with clients and develop and maintain internal and external professional relationships both over the phone and face to face

Connells Group, one of the largest and most successful
estate agency and
property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines
residential sales and
lettings expertise with a range of services including
new homes,
mortgage services,
surveying,
conveyancing and more

CC00065

Job Reference:
CC00065