Office Administrator - Birmingham - HCR Law

    HCR Law
    HCR Law Birmingham

    22 hours ago

    Description

    We are recruiting for a full time Office Administrator to join our Birmingham operations team, on a 12 month FTC basis for a maternity leave cover. Our operations team are a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for our visitors.

    We are looking for an outgoing individual who takes pride in the quality of their general secretarial work to fulfil this incredibly diverse position. Responsibilities of a Office Administrator include, but are not limited to:

    • Meeting and greeting clients and staff members.
    • Assisting with diary management.
    • Running the reception desk
    • Taking calls, emails and dealing with them in a timely and efficient manner.
    • Assisting with room preparation and ordering lunches/arranging refreshments when required.
    • Assisting with administrative duties as required including sending faxes and scanning documents
    • Filing and photocopying at regular intervals
    • Distribute post and action workflow requirements
    • Provide telephone support and deal with client queries in the solicitor's absence
    • Opening new instructions accurately and within service standards
    • Telephoning agents and third parties
    • Ordering office supplies (stationery, food, and drink) in accordance with HCR policies and any other duties/responsibilities that arise commensurate with the nature of the role.
    • Management and maintenance of photocopiers

    About You


    Whilst previous experience as an Administrator would be beneficial, it is not essential. We are looking for someone who:

    • Has former experience in a client/customer facing environment.
    • An ability to build rapport with clients quickly and professionally.
    • Is organised and able to manage changing priorities.
    • Has an approachable nature as both clients and employees will look to you for support.
    • Proactive and can-do approach.
    • Excellent telephone manner and communication skills
    • Strong Microsoft Excel, Word, and Outlook experience
    • Ability to work well as part of a team and independently when required

    You will often be acting as the face of the business, so it is important the successful candidate reflects and emulates our values as a firm.

    We are looking for someone to start in mid March with us and to work full time, between , Monday to Friday.

    About Us


    Benefits of working with us include:

    • 28 days annual leave (plus public holidays)
    • Life Assurance
    • Electric vehicle scheme
    • Happy People/Perks at Work benefits portal

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