Client Services Administrator - Cardiff, United Kingdom - Yolk Recruitment Ltd
Description
Location:
Cardiff
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Client Service Administrator
As a Client Service Administrator, you'll be:
- Supporting the financial advisors with all administrative tasks to support with client communication.
- Representing the business with the highest level of professionalism
- Answering calls and handling client queries
- Managing client financial information and documents
- Responsible for maintaining internal systems in line with GDPR and FCA regulations.
- Drafting client responses and tracking followup actions
- Completing required training and staying informed of regulatory changes in financial services
The experience and skills you will bring to the role:
- Exceptional interpersonal and communication skills
- Positive, proactive in your approach with a "cando" attitude.
- Excellent IT skills including Microsoft Office and Excel.
- Strong organizational and planning skills; prioritising workload
- Excellent attention to detail and numeracy skills
- Ability to handle sensitive information with discretion.
- Ability to think creatively and add value to a growing business.
What you'll get in return:
- Salary £25,000 £30,000k DOE
- 21 days leave plus bank holidays, plus your birthday off
- Professional development and training courses encouraged and paid for
- Pension support and advice, great employer contribution
- Central Cardiff location, easy transport links nearby.
- Supportive but small team to work alongside, feel recognised and be rewarded.
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