Engagement Advisor in The Apprenticeship Sector - Twickenham, United Kingdom - HBM Learning

HBM Learning

Verified Company

Twickenham, United Kingdom

2 days ago

Posted by:

Tom O´Connor

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Description

HBM Learning have an exciting opportunity to work for an Outstanding independent training provider as an Apprenticeship Engagement Advisor. This will be hybrid working between home and at an office based in Twickenham.

You will be joining the Business Development Team to be the key point of contact to deliver a high-quality information, advice, and guidance service to individuals and organisations.

If you have a strong desire to succeed and enjoy working with people, you will be able to excel and grow your career in Information, Advice, and Guidance (IAG).

The role offers a clear progression pathway to Account Management within the Business Development Team, with support provided for your personal and professional development.

You will play a pivotal role in engaging with applicants interested in apprenticeship programmes, you will have a passion for working with and fostering relationships with employers, stakeholders and learners.

Excellent organisation and attention to detail skills providing information on our programmes and ensuring right learner, right programme at the right time, you will check eligibility and complete enrolment documentation.

The role consists of line manager engagement to confirm buy-in and expectations are met.

You will have excellent communication skills, experience of liaising with clients via phone, written and face to face as well as communicating with various internal departments.

A background in career development, employability, the apprenticeship sector, or recent experience in providing Information Advice and Guidance will be an advantage.

Responsibilities

Carry out Information Advice and Guidance (IAG) assessments with potential learners and Line managers in preparation for enrolment onto identified programmes
Ensure quality and accuracy in the completion of enrolment documentation
Ensure the IAG process is delivered in a timely manner and in accordance with the organisation procedure to ensure that all learners receive appropriate guidance on their next steps in training, education and employment
Working with colleagues ensure learner eligibility is confirmed prior to undertaking the Information, Advice and Guidance process
Conduct group learner and line manager information sessions online to promote and explain the content and expectations of the apprentice programme
Liaising with internal and external stakeholders to ensure timely completion of learner enrolment
Professional and confident manner with the ability to engage with people at all levels
Work collaboratively with the wider team to support the career development of learners
Offer high quality information advice and guidance in line with internal process and funding requirements.
Ensure quality and accuracy in the completion of required documentation, processes and systems
Work as a member of the Business Development Team to achieve Key Performance Indicators relevant to your job role
To continually update professional knowledge and skills and acquire competencies to ensure your approach to your role adheres to the most recent developments current and future

Essential Criteria