Administration Coordinator - London, United Kingdom - University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an opportunity to join a dynamic and progressive Administration team at the Royal National ENT and Eastman Dental Hospital.

We are looking for an enthusiastic, motivated and conscientious person to be part of a busy booking team providing administrative support to the clinical staff and patients.

You will need to have an attention for detail, exceptional organizational skills and good verbal and written communication skills.

You will be a team player with a flexible approach to work in order to meet the demands of the department.

Applicants should have experience working in an Administration role.

The Administration Coordinator will actively manage the administrative processes attached to patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, a positive patient experience, and excellent customer service.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

We provide academically-led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.

Ourvisionis to deliver top-quality patient care, excellent education and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospital
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospitals at Westmoreland Stree

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises inwomen's healthand the treatment ofcancer,infection,neurological,gastrointestinalandoral disease. It has world class support services includingcritical care,imaging,nuclear medicineandpathology.

Provide an efficient and effective administrative service to a multidisciplinary
Actively manage administrative processes and coordinate care associated with patient pathways, including validation, bookings and solving queries that
Ensure access and quality targets are met, identifying potential delays and escalating this to a service manager.
Provide patients with a primary point of contact between the multidisciplinary team and their colleagues, patients, relatives and GPs, providing relevant information and assisting with