Customer Contact Advisor - Salford, United Kingdom - Page Personnel - UK
Description
Temporary role with the opportunity of going perm- Weekly pay and excellent working culture
About Our Client:
Our client is a significant player in the Energy & Natural Resources industry, boasting a sizeable workforce.
This well-established company is committed to delivering high-quality service to its customers and is a major contributor to the Energy & Natural Resources sector.
As a Interim Customer Service Coordinator your responsibilities will include:- Coordinate customer service operations to ensure the highest level of customer satisfaction.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Liaise with other departments to resolve customer issues effectively.
- Maintain accurate and uptodate customer records.
- Assist in the development and implementation of customer service protocols and standards.
- Monitor and report on customer service performance metrics.
- Contribute to team meetings and training sessions.
- Support the Customer Service department in achieving its objectives.
The Successful Applicant:
A successful Interim Customer Service Coordinator should have:
- A strong customer service orientation.
- Excellent communication and interpersonal skills.
- Proficiency in customer service software and databases.
- Ability to handle stressful situations with professionalism.
- Strong organisational and multitasking skills.
- A problemsolving mindset and a proactive approach.
What's on Offer:
What's on offer?
- Hourly rate of £16.17ph inclusive of holiday pay
- A supportive and professional work environment in the Energy & Natural Resources industry.
- Opportunities for professional development and learning.
- A temporary role with the potential for further opportunities.
- A location in the vibrant city of Salford.
PLEASE NOTE THIS IS A FULLY ON-SITE ROLE.
- Contact
- Lee Mcerlean
- Quote job ref
- JN
- Phone number
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