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  • Rental Advisor- Skoda Leeds - Leeds, England, United Kingdom - D.M Ltd

    D.M Ltd
    D.M Ltd Leeds, England, United Kingdom

    2 weeks ago

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    Description

    Rental Advisor Job Description

    We are recruiting a Rental Advisor to join our team at dm-ltd in Leeds, United Kingdom.

    About the Role

    This is a fantastic opportunity to work with one of our top manufacturer partners and provide world-class customer service as part of our family-run business.

    We are looking for ambitious and driven individuals who are passionate about delivering exceptional customer experiences. This role comes with a competitive salary package.

    About You

    We are seeking someone who can listen to customers' needs and adapt their skills and knowledge to suit each individual. As a Rental Advisor, you will be responsible for owning the customer experience from start to finish, including vehicle preparation, booking vehicles in and out for rental, and accurately completing all required documentation.

    • You must have excellent motivational skills, drive, ambition, and people skills.
    • Excellent communication and organisational skills, and the ability to provide great customer service to customers and colleagues alike.
    • Great attention to detail, strong administration skills, and high levels of accuracy are essential within this role.
    • Knowledge of the automotive rental industry is desirable, but experience working within an office/administration environment would be beneficial.
    • A full UK driving license is mandatory.

    What We Offer

    • 30 days annual leave inclusive of 8 bank holidays, increasing with length of service.
    • Preferential rates for servicing and repairs on your family and friends' cars.
    • Cycle to work scheme.

    Working Hours

    Shift pattern between 8am-6pm Monday to Friday, covering 44 hours. There is flexibility on hours for the right candidate.

    We close Easter Sunday, Christmas day, Boxing day, and New Year's Day.

    We are an equal opportunities employer, committed to creating an inclusive environment for all employees.


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