Sales Support Administrator - Belfast, United Kingdom - Hayward Hawk Professional Services

Hayward Hawk Professional Services

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a detail-oriented and proactive individual who thrives in a fast-paced sales environment? Do you possess exceptional organisational skills and a strong ability to provide seamless support to a dynamic sales team? If so, we have the perfect opportunity for you

Hayward Hawk are working in partnership with a reputable renewable energy provider within Belfast who are seeking a Sales Support Administrator to join their team.

The role:

The Sales Support Administrator is to facilitate the sales process, streamline operations, and enhance customer satisfaction, ultimately contributing to the achievement of sales targets and the success of the sales team and the organisation as a whole.

Responsibilities:

Assist the sales team in managing and maintaining client relationships.
Provide exceptional customer service and build strong relationships with clients to maximise customer satisfaction and loyalty
Maintain and update the customer relationship management (CRM) database and sales records to ensure accurate and uptodate information is readily available.
Assist in the preparation and followup of sales contracts, purchase orders, and other relevant sales documents.
Monitor and track sales activities, including leads, opportunities, and customer interactions, using CRM software
Handle inquiries and provide exceptional customer service to clients.
Prepare sales reports and presentations to support the sales team in analysing sales performance and identifying areas for improvement.
Stay updated on industry trends, competitors, and new product developments to effectively address customer needs and provide competitive insights

Essential Criteria:

Proven experience in a sales support role or similar administrative position.
Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple deadlines effectively.
Strong verbal and written communication skills, with the ability to articulate information clearly and professionally.
Proficiency in using Microsoft Office Suite (Excel, Word, Outlook), and other relevant tools.
Exceptional customer service skills, with a focus on building and maintaining positive relationships.
Strong attention to detail and accuracy, ensuring precise data entry and documentation.
Ability to work independently and collaboratively in a fastpaced, deadlinedriven environment.

What this role offers: