Customer Service Representative - Denton, United Kingdom - Omni RMS
Description
Customer Service Representative
Full time, Permanent
Salary:
£22,000_
- £23,000_
-
Hours: Monday
- Friday 9am5pm
Location:
Denton, Manchester
Our client are recruiting for a Customer Service Representative to join a busy helpdesk environment on a FM contract team in Denton.
The customer service representative will provide a variety of administrative duties for our client's management team to enable a more efficient service.
Your primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.
- Experience in similar administrative role
- A positive attitude to work
- Good communication skills
- Resilience and good organisational skills
- Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems
You would be responsible for
- Issuing jobs to engineers
- Updating CAFM system with progress on jobs
- Providing support to the team and client
- Logging calls and tracking updates on reactive works on site
- Ensuring full detail is provided
Job Types:
Full-time, Permanent
Salary:
£22,000.00-£23,000.00 per year
Benefits:
- Company pension
Schedule:
- Day shift
Work Location:
In person
Reference ID: 128148
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