Brand Assistant: Pets Purest - Sale, United Kingdom - Fearless Adventures

Fearless Adventures

Verified Company

Sale, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Brand Assistant

Company:
Pets Purest

Industry:
eCommerce

Location:
Wilmslow with varying flex around remote working

Salary: 20k-24k

About Pets Purest:

Here at Pets Purest, we are dedicated to providing only the most natural products for our pets.

Our own pets are sensitive and react badly to harmful chemicals found in countless pet products on the shelves today, so we knew something needed to be done.

After extensive research and help from the experts, we set about creating a range of high-quality products that are pure, natural and free from nasty chemicals which our furry friends love

Pets are so much more than just animals, we want to ensure that all pets are given the most natural, nutritional and safe products available to make sure that they get the most out of life.

The Role**:

We're looking for an enthusiastic individual who is dedicated to making memorable experiences for our customers. This role requires a passion for connecting with both humans and pets, making their days easier and brighter.

This role will report into our Brand Manager, sitting within the marketing team. They will be working closely on a daily basis to bring the best possible experience to both prospective and existing customers

What you'll be doing:

Work with our brand manager on the customer journey, identifying weak spots and ideating solutions
Attend events and trade shows to connect with customers beyond the customer service platform
Delight our customers at unexpected moments with creative initiatives (welcoming new customers, loyalty programmes)
Assist in content management and updating social channels
Creation of influencer product parcels for content purposes alongside design
Support with market research and competitor analysis (surveys, focus groups, interviews)
Resolve customer queries and report on issues plus manage the resolution

What you'll bring to the role:

An all-rounder who can get stuck in across all aspects of the customer experience journey
A team player with a positive mindset and excellent customer service skills
A selfstarter someone who can plan their own time well and can bring plenty of ideas to the table
Basic understanding of marketing principles and data analysis
Experience working live/ customer facing events
An animal lover is a big plus

What we can offer you:

Flexibility
Working hours and location
Great office space in Wilmslow to use at your discretion
Join as one of the founding team, helping to shape the company for years to come
Casual Dress
Self-Development budget
25 days holiday plus Bank Holiday
Cycle 2 Work Scheme
Company's Socials and Adventure Days
Free Pet treats, for good pets or strange employees