Customer Service Co-ordinator - Buckingham, United Kingdom - 1st Choice Recruitment

1st Choice Recruitment

Verified Company

Buckingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity to join a fantastic, established and growing company as a Customer Service Co-ordinator.

Hours:
Monday to Thursday, 9am to 5pm & Friday, 8am to 4pm

Salary:
£23,000 - £26,000 per annum - Office Based

The Customer Service Co-ordinator duties and key responsibilities:

Answering questions about a company's products or services
Processing orders and transactions
Resolving issues and troubleshooting basic technical problems
Handling customer complaints
To enter relevant contact information into the CRM system.
Process customer credits & returns.
To support the existing internal operations by offering additional support as directed.

Our ideal Customer Service Co-ordinator will have the below skills and experience:

You will have previous office experience, ideally in a similar role.
You will be bright, articulate with an excellent standard of numeracy, literacy and communication skills.
You will be able to work autonomously, extremely organised and accustomed to multitasking a variety of responsibilities.
You will have a high level of attention to detail.
You will be IT literate and able to demonstrate a working knowledge of Office 365.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.