Sales Ledger Controller - Weybridge, United Kingdom - Clinigen Group

Clinigen Group

Verified Company

Weybridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ORGANISATION
Clinigen Limited is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses.

Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people, headquartered in the UK, with sites in Burton-on-Trent and Weybridge, with global offices in the US, EU, Australia, New Zealand, Japan, Hong Kong, South Africa, and South East Asia.

Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued growth.

To sustain our growth, we're on the lookout for motivated, ambitious and committed individuals to join our highly successful global team.

ROLE

Responsible for supportingEnsure the timely management of complaints to conclusion for the finance department, both in and out of the EQMS System.

Provide relevant support to the Credit Control Team to ensure that the Department, and Company achieve all set objectives and KPI's.

Ensure that held orders are reviewed and released at given time.

Key Responsibilities:

Manage the invoice queries process to be responsible for the Credit and Reinvoice "life cycle" from start to finish
This includes reviewing new requests, pushing back those with incorrect information, logging requests, sending requests for investigation and approval. Assisting with information requests relating to queries and raising all credits/reinvoices resulting for the Query process.
Sending monthly reports for analysis on queries raised, trend resulting data and distribute to all key stakeholders. Hold monthly meetings with Customer Services and Finance to review invoice queries, monitor all outstanding queries and update relevant departments on those overdue.
Management of finance department complaints investigations (including logging, carrying out the investigations and liaising with the Financial Controller/Continuous Improvement and Quality)
Raise all Manual Invoice and Credit requests for the business including those for Intercompany accounts.
Maintenance and updates of all documents and spreadsheets relating to Query and Manual invoice process. Updating documents where needed and distributing to key stakeholders.
Raising complaints /adhoc credit and reinvoices
Produce monthly KPIs on Queries and Manual Invoice Requests raised by the team
Weekly review of outstanding finance department CAPAS and investigations, providing updates to all relevant stakeholders. Paying particular attention to historic and requests which have been "pushed back" to their original requestor.

To carry out ad-hoc duties as and when required by the Sales Ledger Team Leader, including opening and distribution of finance department post, filing including bank statements and release of orders in line with credit limits and department guidelines

REQUIREMENTS:

Requirements:

If cover required for daily cash then ensure cash balances across all bank accounts balance with Cash Book totals
Manage Credit Control Inbox to ensure Departmental KPI's are met
Monitor and review customers payment and business level performance in conjunction with the release of orders
Maintain accurate and uptodate complaints information
To be instrumental in the Credit Control Team achieving KPI's and collection targets

BENEFITS: