Payment Processing Administrator - Sheffield, United Kingdom - Vans Direct
2 weeks ago
Description
Job Title:
Payment Processing Administrator
Employment type:
Permanent - Full Time
Location:
Sheffield, South Yorkshire, UK
City/Town:
Bawtry Road
Postcode:
S9 1XA
Salary:
Competitive, plus company benefits
_We are looking for a Payment Processing Administrator to join our Finance team in Sheffield. This role will be instrumental in driving forwards the efficiencies and effectiveness of the team._
You will be assigned your own portfolio of retailers and clients.
As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.
*_We will consider full time and part time applicants for this role._*Your main responsibilities*- Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA's
- Cash Allocation, processing of bacs, card, cheque and cash payments
- Control and maintenance of Customer Sales Representative's (CSR's) daily banking via depots
- Answering incoming calls daily from CSR's and the issuing of passwords to enable sales
- Answering incoming calls daily and processing card payments from both CSR's and customers
- Chasing up of 1 in 1 out accounts via CSR's that have gone beyond the maximum payment date
- Maintaining contact with clients to ensure invoices are clear for payment
- Resolving queries both internally and externally around outstanding invoices
- Ability to establish and maintain internal and external customer relationships at all levels
- Calm and professional manner
- Ability to influence and negotiate
- Team player with proactive positive attitude
- A systematic approach and an eye for detail
- Ability to make judgements on need for consultation and escalation
- Competent with Microsoft Office products especially Excel (Vlookups and pivot tables.)
- Experience of using finance systems
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