Senior Account Manager - Liverpool, United Kingdom - Chrysalis People Solutions Ltd

Chrysalis People Solutions Ltd
Chrysalis People Solutions Ltd
Verified Company
Liverpool, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Do you want to be part of a team of talented individuals that share a common goal to bring success to the company and your clients? Do you relish a challenge and have an appetite to push boundaries? Do you want to take the reins and lead a team from thefront? If so, you're in the right place


We are excited to be working on behalf of an award-winning Liverpool-based multi-service marketing agency, who have a fantastic opportunity for a experienced and motivated Senior Account Manager to join their team.

As Senior Account Manager, you will beexposed to high profile clients and projects within a talented and dynamic creative team whilst managing and leading a team of Account Managers as the business continues to grow.

You will be responsible for the day-to-day contact with a range of clients, managingthe progress of projects and productions.

Generally, you would be first point of contact for your client's and as such you will manage their needs, provide a consultative approach and should be helpful, informative and responsive at all times.

You must behighly organised, calm under pressure, thrive in a busy team environment and have proven previous experience in leading a team from the front.


On offer for the successful Senior Account Manager is a fantastic opportunity to be part of an exciting growth period for our client, a competitive salary, a generous bonus scheme and benefits package, along with the opportunity to be an integral part ofthe business as it continues to grow exponentially.

This is a fantastic opportunity to join a leading and award-winning agency that offers the scope for personal progression, long-term development and promotion opportunities.

If you feel you have the skillsand experience for this exciting and challenging role, we would love to hear from you


Key Responsibilities:


  • Management of a small team of Account Managers, responsible for client delivery across your department
  • Daytoday contact with a range of clients including some big brands and sports clubs, managing the progress of projects and productions
  • When required: preparing & delivering proposals with the wider team to potential clients
  • Interpret client needs to brief internal teams, taking full ownership of end to end delivery
  • Effectively leading the delivery of projects, ensuring that work is delivered both personally and by the team on time and on budget
  • Collaborate with our internal team to develop solutions that exceed client requirements
  • Quickly escalate issues internally where you are unable to resolve them
  • Highlight and act upon commercial opportunities with existing or new clients
  • Conduct regular client reviews to ensure high levels of service
  • Creating and delivering regular performance reports to our clients
  • Act as Manager to your direct reports. You'll be practiced in identifying gaps in skills and resources and putting together a plan to address, and have the ability to move effortlessly between the role of coach and mentor. Confident and capable in tacklingchallenging conversations and giving in the moment feedback, you make the right decisions for the team and the business.

EssentialSkills:


  • Proven previous experience in a similar agency position
  • Ability to lead a team and get the best out of your department
  • A customercentric and delivery first approach
  • Strong project management skills
  • Financial/commercial awareness experience of producing and monitoring budgets
  • Persuasiveness with evident negotiation skills
  • Confidence and ability to build relationships
  • Ability to manage multiple projects at a time, calmly and efficiently
  • Ability to estimate workload to meet timelines and requirements

Desirable Skills

  • Experience working in the sports and/or education sector
  • Understanding of working in a Production Company
  • Marketing or Business Degree

Key Benefits:


  • 25 Days Holiday + Bank Holidays
  • Generous Bonus Scheme
  • Excellent Career Development Opportunities
  • Company Pension
  • Free On-Site Gym Membership
  • Onsite Parking
  • Casual Dress
  • Social Events
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