Sales Advisor - Rumney, United Kingdom - F H Brundle - Cardiff Branch

Description

Job Title:
Sales/Order Processor


Location:
Rumney, Cardiff

FH Brundle are a family-owned Business, which continues to grow successfully year after year by keeping the core values upon which it was founded over 130 years ago.

We are looking for people who take pride in doing a good job, enjoy getting things right and want to be part of our new branch based in Rumney, Cardiff.

Major Aims:

• Answer all Inbound calls promptly aiming for 80% to be answered in less then 5 seconds
• Take advantage of all sales enquires to generate orders
• Deal with any sales enquires/queries
• To serve customers on Trade Counter
• To ensure Total Customer Satisfaction is achieved always

Description of Duties and Key Tasks:

• Process customer orders swiftly, efficiently. LIVE
• Offering alternatives if out of stock
• Offer range extensions
• Undertake prospecting tasks to the requirement of the Branch Manager
• No cold calling contacting existing customers who have purchased or lapsed
• Work as part of a team ensuring that there is ample phone coverage before leaving work station
• Maintain good relations with existing customers
• Build good relations with new customers
• To assist customers with all enquiries/queries
• Ensure all enquires are replied to in the shortest possible time
• Maintain back order report daily. Keeping the customer informed of delivery times
• To provide quotes aiming to be competitive yet with maximum profit in mind. Maintain quotes daily
• Liaise with Accounts regarding credit limits
• Liaise with Purchasing and Transport regarding deliveries
• Have a confident outgoing personality
• Good organization skills. Punctual and selfmotivate.

Full training will be given to the successful applicant.

Salary to be negotiated according to experience.

Hours are 8:30am to 5:00pm and overtime may be required to ensure customer orders are processed in readiness for next day delivery.

Should overtime be required this will be paid at time and a half.


We can offer:

• Pension Scheme
• Overtime paid at time and a half
• Annual pay review
• Mon-Fri working
• Parking on site
• Positive working environment

We look forward to meeting you,


Contact:
David Lewis


Job Types:
Full-time, Permanent


Salary:
£24,000.00-£28,000.00 per year


Benefits:

• Company pension
• Onsite parking

Schedule:

• Monday to Friday

Experience:

• Sales: 2 years (required)

Work Location:
In person

Application deadline: 26/05/2023