Appointment Clerk/administration Assistant - Plymouth, United Kingdom - University Hospitals Plymouth NHS Trust

University Hospitals Plymouth NHS Trust

Verified Company

Plymouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Appointment Clerk/Admin Assistant

Location:
Speech & Language Department, Level 7

Salary:
Band 2

Hours: 15 hrs per week (Mon and Tuesday)

The Speech and Language Department is looking for a proactive appointment clerk / administrative assistant to work as a job sharer with this post holder working days to be Monday and Tuesday per week.

The post holder will provide a comprehensive administrative service to a small group of therapists in a timely and efficient manner.

The work is varied and interesting including reception and appointment clerk duties. The necessity to be able to prioritise own workload is essential. Applicants should be able to use their own initiative although working as part of a close-knit team.

Applicants should have proof of recognised keyboard skills, good telephone manner and be educated to GCSE standard or equivalent. Previous clerical experience of working with the general public or within the NHS would be advantageous.

The applicant would be expected to cover for the colleagues during periods of annual leave/sickness.

The successful post holder will also provide administrative support to the professional Lead for Speech & Language Department.

Closing date will be 11/01/2- To work as part of a team in providing administrative and clerical support to the Speech & Language Dept.

To act as a receptionist within the Speech & Language; dealing with patient queries in person and on the telephone

For an informal visit or further information please contact Claire Kean, Deputy Service Line Cluster Manager, Therapies Service Line, Level 7 Tel:

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.

Post holder to provide administrative support to the Speech and Language Therapy (SLT) as requested for example to deal with outpatient referrals and comply with waiting list guidelines.

The key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures

For further information please see attached job description.