Customer Experience Advisor - Stockport, United Kingdom - Platinum Financial Recruitment

Platinum Financial Recruitment

Verified Company

Stockport, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

LOCATION

Stockport

SALARY

£ £25000

JOB TYPE

Permanent

REF

AW2311-08_

Customer Experience Advisor

£21,500- £25,000 basic plus £200 monthly bonus

Full time, Stockport Manchester (10 minute walk from Stockport train station and town centre)
This is hands down the _BEST_ customer service role in Manchester and the perfect opportunity for anyone who loves a chat, hear me out

This company do what they promise; and we have proof of this _

A recent new starter has confirmed this is easily the best career choice they have made in a long while and their only regret is that they didn't find this company sooner

You're essentially joining a company that is led by _personality_, so if you enjoy having a chat in work and deem yourself as possibly _too_ talkative at times, then put your skills to the test as you will be paid to do exactly that here

You won't be micromanaged or heavily targeted; instead, you can expect to be taught by the best and you will work closely with your team leader who is a fantastic example of our internal progression routes and someone who has progressed from this exact role itself who will solely spend their time enhancing your skills and abilities so you can quickly move up the ladder.

The role will be diverse; involving a mix of customer service duties ranging from creating direct debits, responding to an influx of letters and enquiries to arranging sustainable payment plans, communicating with new and existing customers.

To be considered for this role, you must have an empathetic personality and a passion for customer service. This is the absolute key to succeeding with this business; sound simple? that is because it is

_What makes them unique to any other customer service role:_

1pm finishes Monday to Friday
every other week
Salary increase to £22,680+ in your second year
Monthly bonus' of £200 based on your performance
Minimal targets and pressure (looking after our employees is number one)
Clear structured progression routes and huge internal progression opportunities (you will find your manager/team leader likely progressed from the customer service floor)
Access to discounted stores including Boots, ASOS, Selfridges plus more
Restaurant and cocktail making class vouchers
Recognition awards, weekly team incentives
Paid overtime opportunities when available
The start date can be flexible to suit you
This company is located in the centre of Stockport, surrounded by lots of easily accessible public transport links so perfect for anyone who may not drive._