Flight Operations Dispatcher - Hounslow, United Kingdom - Cobalt

Cobalt

Verified Company

Hounslow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Flight Operations Dispatcher

Salary - c £40,000 (basic plus variable shift pay, and bonus)

London Heathrow Airport

EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD'S MOST PRESTIGIOUS AIRLINES

Cobalt Ground Solutions is a successful ground handling services company based at London Heathrow Airport and operating on behalf of many different airlines.

We believe that our outstanding customer service and professionalism makes us one of the leadinghandling agents at Heathrow.

As part of our continued development, we are recruiting professional and enthusiastic individuals to join our busy and dynamic teams.

QUALIFICATIONS/EXPERIENCE:

Educated to 'A' level standard or equivalent
Sound knowledge of company procedures of all customer airlines.
Proven leadership skills in order to drive the turnaround in a proactive and timely manner
Good organisational skills
Ability to work in adifficult and demanding environment
Excellent communication and IT skills
Accuracy and attention to detail is essential

Hours:
Full time required, 100%

JOB PURPOSE:

To assume responsibility for the Flight Operations activity of the flight to which allocated, to ensure Cobalt meets and exceeds the required standards of customer satisfaction, quality standards, performance targets and health & safety standards to ensureoverall customer satisfaction in combination with operational cost efficiency.

Accountable for the co-ordination of Flight Operations activity of the specific flights to which allocated during the shift in order to meet all operational and service commitments (i.e. service standards as specified in the SLA or defined in practice, ontime performance and delay recovery) in the most cost effective manner ensuring that all airline customers, Cobalt, HAL and other relevant procedures are met and without compromising health & safety and security regulations.

Safety, Security and On Time Performance being the most important focus areas, expected to actively oversee the flight with these areas at uppermost priority.

Oversee adequate service execution in all areas of Flight Operations (flight handling process, pre flight preparation, crew briefings, optimum aircraft turnaround, liaison with ATC, weight & balance where required etc), reporting any issues to the Duty Officeror Duty Manager as appropriate.

Essential criteria:

1)