Telesales Operative - Kettering, United Kingdom - Flomatic

Description

Company Overview:

Join our dynamic team at Flomatic, a leader in providing innovative catering solutions.

We are seeking a motivated Sales Representative to engage potential customers, identify decision-makers, and contribute to the growth of our business.

This phone-based role involves building relationships with clients in the hospitality industry, ensuring smooth communication, and maintaining accurate records.


Responsibilities:


Customer Outreach:

• Initiate contact with potential customers to understand their needs for specialised catering products.
• Discuss the unique themes and environments of restaurants, pubs, hotels, and more.

Database Management:

• Update our systems promptly with any orders, samples sent, or customer interactions.
• Maintain a clean and organised database.

Follow-up:

• Proactively follow up on quotes or samples sent out to potential clients.
• Collaborate with the external sales team to coordinate customer visits.

Communication:

• Handle inquiries and resolve complaints promptly and professionally.

Logistics:

• Inform customers about product deliveries and coordinate suitable delivery times.
• Ensure timely and accurate receipt of deliveries.

Requirements:

• Confident telephone manner with previous experience preferred.
• PC literate with a keen eye for detail.
• Ability to build rapport and establish trust with clients.

What We Offer:

• 28 days of holiday, including bank holidays.
• Friendly and collaborative working environment.
• Opportunities for professional development and growth within the company.

Salary:
From £21,663.94 per year


Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Commission pay
• Yearly bonus

Work Location:
In person