Nepts Volunteer Car Service Drivers - Nottinghamshire, United Kingdom - East Midlands Ambulance Service NHS Trust

East Midlands Ambulance Service NHS Trust

Verified Company

Nottinghamshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Volunteer Car Drivers use their own car to take patients to and from hospital appointments.

These volunteers are an integral and valued part of the NEPTS team, providing a valuable service to the community for patients with a medical need for transport, and who otherwise might struggle to get to their appointments.

To provide non-emergency transport for patients who are able to walk, but may need assistance to and from the vehicle, and are eligible for transport to and from hospitals and other healthcare premises.

Patients allocated to volunteers will be able to walk, but may need support, such as offering them your arm or carrying a bag for them.

Volunteers are expected to assist each patient from their door or other departure point, into the vehicle (ensuring that the patient gets in and out of the vehicle safely and wears the seat belt), arrives at their destination safely and is assisted to the waiting area or back into their home

Voluntary work with EMAS is a great way of gaining experience in preparation for a career in health and social care.

It's also a great way of giving something back to your local community. Volunteering is completely flexible and can be fitted around existing commitments such as study, work and family.

Greeting a patient at their door/location of clinic within a healthcare premise and assist them to the vehicle, ensuring that they get to and from the vehicle, wear a seat belt throughout the journey, and get in and out of the vehicle safely.
Provide transportation to and from healthcare premises locally and nationally.
Provide an equitable, nondiscriminatory approach to all serviceusers, regardless of their age, disability, sex, gender reassignment, sexual orientation, paternal or maternal status, marriage or civil partnership status, race, religion or belief.
Provide transportation of patients' escorts, assistance dog and/or medical or mobility equipment, where necessary.
Are competent in the use of all relevant equipment, including baby/child seats and wheelchairs.
Ensure the safety of yourself, your patients, colleagues and others, by assessing risks and adopting safe practices.
Ensure the patient's home is left secured and maintain the security of personal belongings being transported.
Attend to patients in a professional and caring way, offer appropriate support and reassurance and maintain their dignity
Supply, as a minimum monthly, your availability to volunteer via the provided platforms
Exchange any relevant information with hospitals, other healthcare representatives, social services, care home and administrative support staff in relation to the patient's welfare and wellbeing
Assess risk and, where appropriate, the patient's condition to determine the appropriateness of the patient's booked transportation and care needs; decide whether to transport patient as booked or refer to alternative transport.
Complete all patient journey records through the use of the Personal Digital Assistant (PDA) provided as appropriate.
Provide a patientfocussed service
Have a calm and confident approach to provide reassurance to patients and other serviceusers.
Report accidents, incidents and near misses in a timely and accurate manner.
Be of smart and professional appearance, act in accordance with the Trust's code of conduct and be helpful, polite and courteous in manner at all times.
Communicate with patients, their relatives, colleagues, other healthcare representatives, emergency services and members of the public in professional way, treating them with dignity and respect at all times.
Ensure security of personal protective equipment, personal issue handling equipment, first aid bag and smartphone.
Maintaining a high standard of vehicle serviceability, cleanliness and carrying out daily vehicle checks promptly.
Use own vehicle as road traffic law dictates and in a courteous manner, with consideration for the safety and comfort of vehicle occupants.
Develop and maintaining knowledge of the geographical area served by the Trust, including locations of hospital sites and other treatment centres.
Wear personal protective equipment (PPE) provided as directed by the Trust.
Abide by Trust values at all times and work in partnership with other volunteers and staff members to contribute towards the Trust's vision.
Comply with all East Midlands Ambulance Service NHS Trust policies and procedures, particularly in relation to information governance, patient safety, health and safety and disclosure checks.