Customer Service Representative - Greater London - William Hill PLC

    William Hill PLC
    William Hill PLC Greater London

    1 week ago

    Description

    Customer Service RepresentativeAdvertising location7/9, Waterloo Road, Epsom, England, KT19 8AYContract typePart-timeHours30Salary£ London Weighting AllowanceJob descriptionPeople don't just come here to place bets, they come for the experience.

    And you will be at the heart of it all.
    Careers in our shops are about much more than simply taking bets.

    Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.

    If you're a people person, you'll love working here.

    What's more, you'll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we'll raise our game.


    You will be responsible for:

     Welcoming customers with a friendly face
    • Processing bets and assisting with customer queries
    • Helping customers by demonstrating how to use betting terminals
    • Building relationships with our customers and providing an excellent customer service
    • Championing safer gambling at all times
    • Supporting managers with shop displays and opening / closing activities as required
    Working Patterns: Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
    • Shifts are devised on a rota basis and are subject to change, they will include evening and weekend workingWe offer a range of competitive benefits because we care about our people and their development.
    From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:
    *
    Working hours: We've a range of full and part-time hours on offer.*
    \

    London Location Allowance: For all roles within the M25 we offer a location allowance meaning that you will receive an additional 50p per hour on top of your base salary.

    *
    Annual Pay Review &

    Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus.*
    Holiday entitlement: You'll be entitled to 28 days holiday annually (pro rata)*
    Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.

    *
    Subsidised travel: For roles based in London, you'll enjoy access to our heavily discounted (or free, depending on location)


    Zone 1-6 Oyster card for convenient, reduced cost commuting.*
    Pension plan: We'll match your pension contributions to 4%.*
    Perks and discounts: When you're part of William Hill, you'll enjoy great discounts in high street shops, cinemas and even holidays.*
    Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay.

    We'll support your growth with career development opportunities.
    • Age 18+ (it's a legal requirement)
    • Have a passion for delivering great customer service
    • Strong interpersonal and empathy skills with the ability to engage with customers from all walks of lifeOnce you've applied, our Talent Acquisition team will review your application. If you're successful at this stage, we'll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.
    We're William Hill, part of evoke.

    With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.

    Our culture at William Hill is built on trust and a sense of belonging.

    We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together — you'll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.
    More about evokeWe're a business that embraces change and progress.

    The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings.

    Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences.

    That's the future. That's evoke.
    At evoke, you'll benefit from flexibility and a culture built on trust.

    We'll give you the space to be yourself and the tools you need to protect our customers while they play.

    We'll invest in your future to help you develop your unique strengths and build a career that's right for you.

    Business William Hill
    #J-18808-Ljbffr
  • Work in company

    SERVICE REPRESENTATIVE

    Only for registered members

    SERVICE REPRESENTATIVE - ECR · Job Summary: · The Service Representative processes financial transactions and cross-sells to effect the sales of bank products and services to achieve performance objectives in accordance with applicable programs, policies, and regulations. · Essen ...

    London Full time

    1 week ago

  • Work in company

    Telephone Service Representative

    Only for registered members

    We're looking for a confident Telephone Customer Service Representative to join our growing team. · ...

    London

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We are looking for a Customer Service Representative to join our team and help us deliver the exceptional client experience we're known for. · ...

    London

    3 weeks ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We are currently working with a growing professional services business that is looking to hire a German-speaking Customer Service Representative to support their German-speaking client base. · This opportunity is well suited to recent graduates or individuals with commercial cust ...

    London

    1 month ago

  • Work in company

    Telephone Service Representative

    Only for registered members

    We're looking for a confident Telephone Customer Service Representative to join our growing team. · Handle incoming and outgoing calls with professionalism and care · Provide timely email follow-ups to keep customers fully informed · Resolve enquiries efficiently, including updat ...

    London

    3 weeks ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. · ...

    London Full time

    3 weeks ago

  • Work in company

    Customer Service Representative

    Only for registered members

    As a Customer Service Representative you'll represent CIPD to our customers providing a consistently high standard of customer service gaining new customers engaging with retaining and building long term relationships with existing customers. · Providing advice and solutions in r ...

    London

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We believe the best banking experience starts with people who genuinely care. We're not just delivering banking services – we're building trust through authentic connections. · As a Banking Representative, you will interact with our customers as the 'face' of Metro Bank, with a s ...

    London

    1 month ago

  • Work in company Remote job

    Customer Service Representative

    Only for registered members

    We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. · Respond to customer inquiries via phone and email · Assist clients with travel planning reservations and general questions · ...

    London, England

    2 weeks ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We're on the lookout for a Customer Service Representative to be the friendly, calm and helpful human on the other end of our inbox and social DMs. · You'll be the voice of Scrumbles for thousands of pet parents, helping them discover us, have a delightful experience and come bac ...

    London £29,000 - £32,000 (GBP)

    1 month ago

  • Work in company Remote job

    Customer Service Representative

    Only for registered members

    This role involves engaging directly with clients to address inquiries resolve issues while ensuring high levels of customer satisfaction providing exceptional customer support delivering a positive customer experience maintaining thorough communication with customers. · ...

    London Area

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Join WasteTrade in London to build a stronger more sustainable future and cultivate your career. · ...

    London

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    · This is a very unique opportunity to become a key part of a very successful startup with an amazing track record and international team. · JOIN TECHCRUNCH DISRUPT 2021 FINALIST · Arsenault is a rapidly growing startup and the leading blockchain development platform. Our plat ...

    London, England, United Kingdom £32,000 - £65,000 (GBP) per year

    5 days ago

  • Work in company

    Telephone Service Representative

    Only for registered members

    Confident Telephone Customer Service Representative required for a luxury watch servicing company in London. · ...

    London Area

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Job Description: · We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the trav ...

    London £32,000 - £65,000 (GBP) per year

    1 week ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We believe the best banking experience starts with people who genuinely care. We're not just delivering banking services – we're building trust through authentic connections. · ...

    London

    2 weeks ago

  • Work in company

    Customer Service Representative

    Only for registered members

    Customer Service Representative · About Us: · is a dynamic and innovative platform revolutionising the waste management · and recycling industry. Our mission is to connect businesses and streamline the trade of waste · materials globally. As a rapidly growing company, we seek a h ...

    London £32,000 - £65,000 (GBP) per year

    6 days ago

  • Work in company

    Customer Service Representative

    Only for registered members

    We are seeking a highly motivated Customer Service Representative to serve as the face of WasteTrade by handling inquiries, resolving issues and contributing to our continued success. · ...

    London Area

    1 month ago

  • Work in company

    Customer Service Representative

    Only for registered members

    This is a full-time on-site role for a Customer Service Representative based in the London Area, · The Customer Service Representative will handle client inquiries, provide exceptional customer support, ensure satisfaction, · and deliver a high-quality customer experience. · Stro ...

    London

    1 month ago

  • Work in company

    customer service representative

    Only for registered members

    At LATAM Airlines we take care that dreams reach their destination. Do you want to work for this purpose? · We are looking for our next CUSTOMER SERVICE REPRESENTATIVE, for the Operations team in London Heathrow, UK. The aim of this role is to assist all areas of the Airport ope ...

    London £32,000 - £65,000 (GBP) per year

    5 hours ago

  • Work in company

    Client Services Representative

    Only for registered members

    The Client Service Representative serves as the primary point of contact for clients, providing exceptional support, and ensuring a seamless customer experience. · Minimum of 3-5 years of client relations and a dedicated resource to a specified book of clients. · Background Scree ...

    London Full time

    1 month ago

Jobs
>
Customer service representative
>
Jobs for Customer service representative in London