Insights Executive - Southampton, United Kingdom - Carnival UK

Carnival UK
Carnival UK
Verified Company
Southampton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we'd love to hear from you.


We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and developing the social connections that make working with us so rewarding.

We welcome the opportunity to discuss reduced hours and job share arrangements.


The Role
The Insight & Data Science Team helps guide the company to make the right business decisions.


The Insight Executive will play a key role in helping the team provide insight on consumers, existing guests and the cruise market more generally.


A proactive, organized, and methodical individual who is keen to support on a wide variety of projects and tasks, with an understanding of, or interest in, consumer research and the holiday market.

This role would suit an individual looking to develop their career in Consumer Research and Insight.


Accountabilities include:

  • Support with the smooth running of our UK omnibus research; scheduling and setting up of surveys, assisting with the review and sign off process and distributing results.
  • Own the day to day running of our research panel, including assisting with ongoing panel recruitment, engagement of our participants and creating polls and discussion rooms on a variety of topics.
  • Maintain an up to date and accurate internal library of insight (knowledgebase) and play a role in showcasing the information/tools that we have available to the business.
  • Provide support to those accessing insight data systems; being the main point of contact for internal stakeholder queries, user login administration and training for our survey and text analytics tools.
  • Support with tasks relating to our finance system such as setting up new suppliers, amending supplier details and coding invoices.
  • Team processes and surveys run smoothly
  • Team knowledge consolidated so it can be quickly accessed inside and outside the team
  • Projects commissioned to deadline and some BAU project management tasks taken off Insight and Research Managers


Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities.

This role is a CUK10 and is offered on a full time permanent basis, with at least two days based in our Southampton office.


About You
Fresh ideas and different perspectives are what excite us most and support us to succeed.

Alongside bringing these to the role, you'll also need:


  • Organized and methodical with an ability to manage multiple tasks and work to tight deadlines
  • Excellent communication and interpersonal skills to engage across all levels of the business
  • A natural curiosity for understanding people
  • Ability to create data visualisations that allow interpretation in a clear and engaging way
  • Enthusiastic, and proactive, with a zest for learning
  • Comfortable using Excel and PowerPoint

Being part of our team has its benefits
We're a holiday company so we know there's more to life than work. Our comprehensive range of benefits are designed to help support your personal and financial health and wellbeing.

  • A warm welcome with full support settling in
  • Home and officebased hybrid working (minimum two office days)
  • Regular office events including live entertainment, lifestyle events and charity partner fundraisers
  • Extensive learning and development opportunities
  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme
  • Employeeled networks
  • Employee Assistance and Wellbeing programmes
  • Recognition scheme with prizes and awards
  • Employee Discounted Cruising plus Friends and Family offers
  • Contributory Defined Contribution Pension scheme
  • Company paid Health Cash Plan and health assessment
  • Inhouse Occupational Health support and access to digital GP
  • Life Assurance
  • Parental and adoption leave
  • Childcare Voucher Scheme
  • Employee Shares Plan
  • Electric Car and Cycle to Work schemes
  • Onsite restaurant offering range of healthy cooked and grab and go meals
  • Discounted retail and leisure via discounts portal

About Us:


  • Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.


No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness.

As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard.

Collectively they have been delivering unbridled joy, boundless adventure and lifelong memori
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