UX Researcher, Audiences and Media - London, United Kingdom - The Royal Opera House

The Royal Opera House

Verified Company

London, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Permanent contract

Up to £45,000 per annum dependent on skills and experience

Full time; 40 hours per week

Based in:
Covent Garden, London

The Royal Opera House continues to lead the way in opera, ballet, music, and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings.

The work of our Audiences and Media team focuses on growing the love, advocacy and demand for the art presented by the Royal Opera House and seeks to grow our audience-generated revenues.

We are seeking to appoint a UX Researcher to join the Digital Products & Analytics team, within our Audiences and Media Department.

In this role you will work across the portfolio of ROH digital products to plan, prepare for, and run user research activities to support the design, development, and continuous improvement of ROH digital services.

You will be required to choose appropriate research tools and methodologies to suit different projects and questions and collaborate with teams across the business to inspire design thinking and customer empathy in an agile, fast paced, iterative environment.

Good experience facilitating and running research, including for user focused digital products
Experience analysing outcomes and data to produce actionable findings
Experience of presenting research findings in a range of formats and contexts
Good knowledge and experience of usercentered design practices for web, service or software development
Ability to work to and support a culture of continuous improvement

Applicants must have work authorisation for the UK. No agencies.