International Consulting Administrator - London, United Kingdom - Mercer

Mercer
Mercer
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

International Consulting Analyst - Mercer - Bristol (Hybrid)


The Mercer Marsh Benefits (MMB) Global Benefits Management (GBM) solution delivers everything clients need when it comes to local broking renewals, global co-ordination, technology, governance and consulting.

GBM allows multinational organisations to manage their insured employee benefits around the world more effectively.


The purpose of the role is to provide operational support in respect of the management of a GBM, the associated insured employee benefits and any ad hoc tasks to internal and external parties.


This position would suit an individual who has shown exceptionally strong organisational and co-ordination skills, has a good grasp of insured employee benefits, is comfortable working within a client-facing role and would thrive in a position where the culture is very collaborative.


This position, whilst based in Bristol, offers flexible working with the expectation to be in the office twice per week or as required.


What can you expect?

  • To join a truly global organisation that can offer excellent career development opportunities
  • The chance to be involved with a broad range of projects, relating to employee benefits, supporting clients with specific requirements or issues they are experiencing
  • The opportunity to work with global organisations and make a real difference in how they manage and deliver benefits globally
  • Be part of a great team of people, with flexible working and a competitive salary

What you will be rewarded with?

  • We offer competitive salaries and comprehensive benefits
  • 25 Days Annual Leave and up to 4 days flexible bank holidays
  • Excellent defined contribution pension scheme with up to 12% employer contribution (based on a 4% employee contribution)
  • Private Medical Insurance, life assurance, income protection and employee assistance program
  • Plus, a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

We will rely on you to:

  • Support the implementation and ongoing management of GBM appointments and maintain client satisfaction, ensuring key activities are completed and internal / external parties are aligned
  • Ensure GBM Rules of the Road (governance document) are adhered to by local brokers
  • Provide renewal directions / compile project timelines for local brokers and clients
  • Outline data / reporting expectations to local brokers and clients
  • Maintain internal policy tracking and inventory platforms and support with the management of benefit platforms, where required
  • Peer review tasks completed by Centre of Excellence and send deliverables to clients
  • Support with sales opportunities and demonstration of our policy tracking and inventory platforms

What you need to have:


  • Previous experience in the Insurance, Financial Services or Employee Benefits sectors, working with multinationals
  • Proficient with MS Word, PowerPoint and Excel
  • Experience in process building, best practices and/or efficiency projects
  • Strong oral, written communication and presentation skills
  • Good analytical skills and strong attention to detail
  • Ability to work within a global team environment
  • Strong selfstarter, fast learner, quality conscious and committed to deadlines
  • Strong teamwork skills combined with the ability to work independently with mínimal supervision.

What makes you stand out:


  • Knowledge/experience in global and/or regional insured employee benefits or other insurance Account Management
  • Experience managing benefit renewals in conjunction with Flexible Benefits platform providers
  • Language skills are a plus and highly desired, but not essential

About us
Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues, and communities. Together, we're redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and well-being.

Mercer's more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.

Mercer is a business of Marsh & McLennan Companies (


NYSE:
MMC), the world's leading professional services firm in the areas of risk, strategy, and people, with 76,000 colleagues and annualized revenue approaching $17 billion.

Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.


Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation, or beliefs.


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